Creating Modifier Prompts (aka Forced Modifiers)

• What is a Modifier Prompt?
• How is a Modifier Prompt Different from a Modifier Grid? 
  • Modifier Grid
  • Modifier Prompt
• Creating a Modifier Prompt with Modifiers
  • Creating the Initial Modifier Prompt
  • Adding Modifiers to the Modifier Prompt
• How to Sort Modifiers in a Modifier Prompt
• How to Assign a Modifier Prompt to an Item
• Associating a Category with a Modifier Prompt in Touch Admin
• FAQs
  • Are modifier prompts available on the Portal app?
  • Are modifier prompts available on a self-service kiosk (SSK)?
  • Can a modifier be a write-in modifier so that the front-end user can enter their own modifier?

What is a Modifier Prompt?

A modifier prompt is a pop-up (screenshot below) containing extras or add-ons that can be added to a menu item or product when that menu item or product is added to an order by a POS user or a Portal app user. A modifier prompt is called such because it automatically appears onscreen when a menu item or product is added to an order, forcing the POS user/Portal user to make a selection (i.e., it "prompts" the user). 

How is a Modifier Prompt Different from a Modifier Grid? 

Modifier Grid

• A modifier grid is a general grid containing many modifiers, and only appears if the POS user remembers to tap an item after that item has been added to the order.
• A modifier grid is configured in Touch Admin (see Activating and Configuring the POS Modifiers Grid or more information).

Modifier Prompt

• A modifier prompt is customizable to a specific item, and appears automatically as soon as the POS user/Portal user taps the item. Modifier(s) must be selected by a POS user/Portal user before the item is added to the order.
• A modifier prompt is configured by a POS user who has access to the POS Manager app. A Touch Admin user at your facility has the ability to provide you or other designated POS users access to the POS Manager app. Alternatively, a Mealsuite Support representative can provide access to the POS Manager app. The instructions to provide access to POS Manager are here: Giving POS User Access to POS Manager.
  
  
  

Creating a Modifier Prompt with Modifiers

A POS user who has access to the POS Manager module in POS is able to create modifier prompts. Creating a modifier prompt is a two-part process. First you create the modifier prompt (e.g., burger toppings), and then you add the modifiers to it (e.g., ketchup, mustard, cheese, etc.). 

Creating the Initial Modifier Prompt

To create the initial modifier prompt:

1. In POS, from the Tools menu at the top right of the screen, select POS Manager. The POS Manager screen appears. 
   
   
2. From the menu on the right side, select Modifier Prompts. The Modifier Prompts screen appears, listing any existing modifier prompts.
   
   
   
   
3. Select the Add Modifier Prompt button. The Modifier Prompt Add/Edit screen appears. 
   
   
   
   
4. In the Modifier prompt name field, enter a name for the modifier prompt (e.g., "Burger Toppings"), and tap the Save button. The newly-added modifier prompt is listed. 
   
   

Adding Modifiers to the Modifier Prompt

With the modifier prompt now created, the next steps are to add the modifiers to it. Complete the following steps:

1. Tap the newly-added modifier prompt to open it.
   
   
   
   
2. Tap the Add New Modifier link. The Add Modifier slide-out panel appears. 
   
   
   
   
3. Tap the Add New button. The slide-out panel refreshes accordingly. For each modifier prompt you need to add, tap the Add New button. 
   
   
   
   
4. From the Select Modifier Prompt drop-down, select the modifier prompt and its associated details.
   • Text Modifier - enter the name for the modifier and, optionally, its price. 
     
     
     
     
   • Menu Category - by selecting a menu category, then any items within that category will available as a modifier, but only if that category happens to be available in the same meal plan and date the modifier prompt triggers for.  
     
     
     
     
   • Product - allows you to select a POS product as a modifier. 
     
     
     
     
5. Tap Save to add the modifier prompts
   
   
   
   
6. The newly-added modifiers are listed in the modifier prompt.
   
   

How to Sort Modifiers in a Modifier Prompt

The steps to sort the modifiers in a modifier prompt are as follows:

1. In POS, from the Tools menu at the top right of the screen, select POS Manager. The POS Manager screen appears. 
   
   
2. From the menu on the right side, select Modifier Prompts. The Modifier Prompts screen appears, listing any existing modifier prompts.
   
   
   
   
3. Tap the modifier prompt whose modifiers you want to sort. The Modifier Prompt Add/Edit screen appears. 
   
   
   
   
4. You set the sort order of the modifiers by tapping, holding, and dragging a modifier row to its desired spot in the list. 
   
   

How to Assign a Modifier Prompt to an Item

After a modifier prompt is created (as per above steps), it can then be assigned to a menu item. The steps to do so are as follows:

1. In POS, from the Tools menu at the top right of the screen, select POS Manager. The POS Manager screen appears. 
2. From the menu on the right side, select POS Item Management. The POS Item Management screen appears. 
   
   
   
   
3. Select or enter the following to determine the menu items to display:
   • Location - select the POS location.
   • Date 
   • Breakfast, Lunch, Dinner
4. To open a menu item or product, click its edit icon ().
   
   
   
   
5. On the right side of the screen, tap + Add New Modifier Prompt. The Add/Edit Modifier Prompt appears. 
   
   
   
   
6. From the Search Existing Modifier Prompt, select the modifier prompt to assign to the item. 
7. In the Min Choices field, select if there is a minimum number of modifiers that must be selected by the POS user. For example, if the modifier prompt is "Meat Temperature", you would want a minimum of one selection to be made by the POS user (i.e., a meat temperature needs to be selected). 
8. In the Max Choices field, select if there is maximum number of modifiers that the POS user cannot exceed for the item. For example, if the modifier prompt is "Meat Temperature" you would want a maximum of one selection to be made by the POS user (i.e., more than one temperature cannot be selected). 
9. Tap Save to apply your changes. The newly-added modifier prompt appears for the item. 
   
   
   
   
10. Repeat steps 5 to 9 to add another modifier prompt. 

Associating a Category with a Modifier Prompt in Touch Admin

For expediency, in Touch Admin there is the means to associate a category with a created modifier prompt. Therefore, in POS, when an item is selected and that item belongs to a category with an associated modifier prompt, the modifier prompt will appear for that item. For instructions to associate a category with a modifier prompt, see Associating a Category with a Modifier Prompt in Touch Admin.

FAQs

Are modifier prompts available on the Portal app?

Yes. Modifier prompts (i.e., forced modifiers) are available on the Portal app.

Because modifier prompts are created via the POS Manager module, and the POS Manager module is not available from the Portal app, you must therefore create the modifier prompts via the POS Manager module on either the POS dining room location or POS quick service location (as per above instructions).

Are modifier prompts available on a self-service kiosk (SSK)?

Yes. Modifier prompts (i.e., forced modifiers) are available on an SSK. 

Can a modifier be a write-in modifier so that the front-end user can enter their own modifier?

No. But when creating modifiers (above steps) to display in the modifier prompt, you can easily create custom modifiers by using the Text Modifier option.