- Does Stripe support Apple Pay® and Google Pay™
- What cards are supported by Stripe?
- How does Stripe encrypt data?
- Can you manually enter a credit card number in a Stripe terminal reader?
- Does MealSuite support refunds with a Canadian debit card?
- What are the Stripe transaction fees?
- Can the owner of the Stripe account be changed?
- Can more than one bank account be used to accept credit card deposits from Stripe?
- Why is my Stripe reader losing its power charge quickly?
- Is there an ability to limit the credit card transaction amount for a Stripe reader?
Does Stripe support Apple Pay® and Google Pay™
Yes. Stripe supports Apple Pay and Google Pay.
What cards are supported by Stripe?
Please see the following Stripe proprietary article on supported cards: https://docs.stripe.com/payments/cards
How does Stripe encrypt data?
See https://support.stripe.com/questions/stripe-terminal-payments-and-pci-compliance
Can you manually enter a credit card number in a Stripe terminal reader?
To allow credit card numbers to be manually entered on a Stripe reader, please reach out to MealSuite Support. If you are MealSuite Support, please enable the option Allow manual card transactions on pin-pad when permitted in the POS Location settings.
Once the option has been enabled, the means to manually enter a credit card number in a Stripe reader is as follows:
- After selecting Credit Card as the payment option, select the Manual Credit Card Entry check box, and select the Stripe Payment terminal.
- Tap Make Payment, and the Stripe Credit Card Transaction window appear for you to enter the credit card number and other details.
Note: When manually entering a credit card number, the Stripe transaction fee will be higher than when made with the physical card. See the following Stripe proprietary article for more information: https://stripe.com/en-ca/resources/more/what-are-card-not-present-transactions#cnp-transaction-processing-fees-and-costs.
Does MealSuite support refunds for a Canadian debit card?
No. If a refund is required for a transaction made with a Canadian debit card on a Stripe terminal, it is recommended to provide the customer either cash, a credit to their charge account, or a gift card.
What are the Stripe transaction fees?
The Stripe transaction fees can be found in the following Stripe propriety article: https://stripe.com/en-ca/resources/more/payment-gateway-fees#stripes-payment-gateway-fees
Can the owner of the Stripe account be changed?
Yes. Please see the following Stripe proprietary article: https://support.stripe.com/questions/change-the-owner-of-a-stripe-account
Can more than one bank account be used to accept credit card deposits from Stripe?
Yes. For each POS location, a separate bank account can be used. Please open a ticket with MealSuite Support if you require more than one bank account to accept credit card deposits.
Why is my Stripe reader losing its power charge quickly?
To power a Stripe terminal reader, attach to a wall power outlet using a USB Type-C cable and charger block.
Instructions to set up a Stripe terminal reader, including providing power and battery life length, are covered in the Stripe proprietary documentation via the following link: https://stripe.com/docs/terminal/payments/setup-reader/bbpos-wisepos-e.
WARNING: Do not attempt to power a Stripe terminal reader with an Elo® expansion module. The expansion module will not provide enough power.
Is there an ability to limit the credit card transaction amount for a Stripe reader?
No. Any limit to a transaction amount is from the limit set on the credit card itself, and is not a function that can be enabled for a Stripe reader.