A facility can restrict access to their Touch app by using only approved IP addresses. If the IP address of a device does not match an approved IP address, the user is denied access via the following message "Your IP address it not permitted to login. Contact your admin for authorization" (screenshot below).
To have the Touch app for your account be restricted via only approved IP addresses, please reach out to MealSuite Support. If you are MeaSuite Support, see the following internal article on restricting access to Touch by only approved IP addresses: Restricting Access to Touch by Approved IP Addresses (INTERNAL).