- A diet type, texture type, fluid type that I assign to a resident/patient does not save (i.e., reverts back or changes automatically).
- I cannot remove NPO as the diet order for a resident/patient.
- I have a resident with the vegetarian diet type, but who consumes fish? How can I set it up so that the resident is served fish?
- What report prints a list of residents with a specific diet type, texture type or fluid type?
A diet type, texture type, fluid type that I assign to a resident/patient does not save (i.e., reverts back or changes automatically).
Your account is using a MealSuite Connect interface to pull in diet order assignments from your EHR.
Any diet orders that you manually assign on people profiles in your MealSuite account will subsequently be overwritten by the Connect interface when it syncs data from the EHR.
You therefore must assign diet orders to residents/patients in your EHR instead of your MealSuite account.
I cannot remove NPO as the diet order for a resident/patient.
This typically means the following scenario has occurred:
- The resident/patient had an LOA, and your EHR system processed the LOA as a discharge, which triggers the Connect interface to the EHR to archive the profile in your MealSuite account.
- When the resident was readmitted, the Connect interface received an Admit message for the profile, and the Connect setting in your account for an Admit message is to assign the default diet order, which is often NPO, as that is the lowest risk option for safety reasons.
- The resident/patient in the EHR is not assigned an active diet order, and as such their profile in your MealSuite account is not updated and therefore will continue to be NPO.
Because your account is using a Connect interface to pull in diet order assignments from your EHR, manually assigning their diet order in your MealSuite account will not be permanent. You instead must assign diet orders in your EHR. The Connect interface will then perform a synch to update the diet order in your MealSuite account.
I have a resident with the vegetarian diet type, but who consumes fish? How can I set it up so that the resident is served fish?
You can request that a new alternative vegetarian diet type be added to your account. See Requesting a New Diet, Texture or Fluid Type. Once the new diet type is added, do the following:
- Open the menu item extension grid for the fish, and for the alternative vegetarian diet type, select the Serve Regular option.
- Assign the alternative vegetarian diet type to the residents on that diet type.
If not wanting to request a separate diet type, another option is to open the personal menu for the vegetarian resident and replace their vegetarian meal with the fish; see Replacing Item with Specific Substitute. If using this option, then it is also recommended to leave a profile note on the resident profile stating that they can consume fish.
What report prints a list of residents with a specific diet type, texture type or fluid type? For example, I want to see all my lactose free residents?
You an use the People Roster report, which prints a list of residents with a column each for diet, texture, and fluid type (screenshot below). The report can be sorted by diet order, which first sorts by diet type, then sub-sorts by texture type, then sub-sorts by fluid type, then sub-sorts by last name.
Alternatively, you can open the People Listing screen, and sort by either the Diets, Textures, and Fluid columns, and then export the people list to an Excel® file, from which you can make further edits to remove any information you do not need.