- The RFID scanning is not working; nothing happens?
- When scanning an RFID card or fob, why is it pulling up a different diner?
- Can a RFID reader be plugged into a printer rather than the display screen?
The RFID scanning is not working; nothing happens?
For the WAVE ID® RFID reader, confirm its USB cable is connected to the display screen. Do not connect the USB cable to the printer.
When scanning an RFID card or fob, why is it pulling up a different diner?
In Touch Admin, select People Management. Locate the diner and confirm that their RFID tag number is correct. For more information, click here.
Can a RFID reader be plugged into a printer rather than the display screen?
No. The RFID reader cannot be plugged into the printer.