About Vouchers
The system does not support the creation and physical printing of vouchers. However, a facility can create its own in-house vouchers and associate the voucher with a discount that is configured in the POS. When a diner presents the voucher upon checkout, the discount associated with the voucher will be applied by the POS operator as per the standard steps of applying a discount.
For example, assume your facility creates and distributes "$2 Off Entree" vouchers. When a resident presents the voucher upon checkout, the POS operator will apply the discount and keep the voucher.
Because a discount can be applied either to an individual item or to the whole ticket, a voucher therefore can be created to apply to either an individual item or to the whole ticket.
Applying a Voucher Discount to Individual Item
When a voucher for an individual item is presented by a diner, the POS operator applies the associated discount as follows:
- Tap the item the voucher is applicable to.
- Tap the Discount button. The Discounts pop-up appears.
- Tap the Add button of the discount to be applied. The discount is applied to the item.
Applying a Voucher Discount to Whole Ticket
When a voucher for a whole ticket is presented by a diner, the POS operator applies the associated discount as follows:
- Tap the Discount button. The Discounts pop-up appears.
- Tap the Add button of the discount to be applied. The discount is applied to each item on the ticket (unless the item is configured not to receive a discount; see Preventing Discounts from Being Applied to a Category for more information).
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Creating a Discount to Associate with a Voucher
To create a discount to associate with a voucher that is created in-house by a facility, see the separate article Configuring Discounts in the POS.