- What is My Meal Orders?
- System Requirements
- Enabling My Meal Orders
- Setting Cutoff Times for My Meal Orders
- Ensure Residents are Assigned the Advanced Ordering Service Type
- One-Page Quick Guide for End-Users
What is My Meal Orders?
My Meal Orders allows residents/patients to place advance orders for their own meals. As such, it is an excellent feature to help alleviate staffing shortages that facilities can experience.
What Menu Items Are Offered/Not Offered for My Meal Orders?
- The items from a person's personal menu are shown for My Meal Orders.
- Items from an Also Available menu are not shown.
- Modifiers are not shown.
System Requirements
- Google Chrome™, Firefox®, Safari®, and Microsoft Edge® browsers
- iPad® or iPad Mini Safari browser
- Samsung® tablet browser
Note: Not yet optimized for mobile phone size browsers.
Enabling My Meal Orders
Contact MealSuite support or your customer success manager (CSM) to enable My Meal Orders for your facility and inform them of the number of days available to residents/patients for them to place their advance orders.
If you are MealSuite staff, click here for the internal article on enabling My Meal Orders.
Ensure Residents are Assigned the Advanced Ordering Service Type
Ensure the resident is set up with the Advanced Ordering service type for the meal periods (as per screenshot below). This is done by opening their profile.
Note: If you have a resident/patient who has different service types across the meal periods (e.g. advanced ordering for breakfast, table side select for lunch and dinner), please reach out to MealSuite Support.
Setting Cutoff Times for My Meal Orders
Cutoff times to place My Meal Orders for breakfast, lunch and dinner can be set up. To do so, see the following article: Setting Cutoff Times for My Meal Orders.
One-Page Quick Guide for End-Users
Depending on your site, click the link below to access a one-page quick guide that you can complete and distribute to each resident/patient who uses My Meal Orders.