Entering Preparation Times (aka Firing Times) for Delivery and Pickup Orders (aka To Go Orders)

• About Preparation Times
• Entering Preparation Times in the System
  • Entering preparation time by certain number of minutes prior to delivery/pickup time
  • Entering specific time of day as the preparation time

About Preparation Times

When a delivery or pickup order is placed via the POS or the Portal app, the user will select a delivery or pickup time respectively. 

To allow the kitchen staff the necessary time to prepare the order prior to its scheduled delivery/pickup time, preparation times (aka firing times) can be entered in the system for each meal period (breakfast, lunch, dinner). A preparation time will determine when the order is sent/fired to the KMS to be printed and/or appear onscreen for staff.  

Entering Preparation Times in the System

To enter preparation times for delivery and pickup times, complete the following steps:

1. In the Touch Admin software, select Ordering Settings, and then click the Meal Delivery Area Configuration tab. The Meal Delivery Area Configuration screen appears, listing the dining areas/residence areas enabled as dining areas that have been ported over from the MealSuite core system. 
   
   
    
2. Click the Edit button of the meal delivery area you want to configure. The Edit Meal Delivery Area screen appears. 
   
   
    
3. Scroll to the Advanced Ordering - Prep Timings section. From here, you can set the preparation time to be a certain number of minutes before a scheduled delivery/pickup time, or you can set the preparation time to be at a certain time of day. Refer to the appropriate set of steps below:
    
   • Entering preparation time by certain number of minutes prior to delivery/pickup time
   • Entering specific time of day as the preparation time

Entering preparation time by certain number of minutes prior to delivery/pickup time

1. Select the Minutes option.
2. In each meal service field (Breakfast, Lunch, Dinner), enter the required preparation time in minutes that the order is sent to the KMS prior to a scheduled delivery/pickup time. For example, if 20 minutes of prep time is entered for dinner, and a resident places an advanced order for dinner to be delivered at 6:00 PM, the order is sent to the KMS to be printed and/or appear onscreen at 5:40 PM.
   
   
    
3. At the bottom of the screen, click the Update Meal Delivery Area button to apply your changes. 
   
   

Entering specific time of day as the preparation time

1. Select the Time of Day option (in 24-hour format). 
2. In each meal service field (Breakfast, Lunch, Dinner), enter the time of day that the order is sent to the KMS to be printed and/or appear onscreen.
   
   
    
3. At the bottom of the screen, click the Update Meal Delivery Area button to apply your changes.