Skip to main content

Activating a New POS Device (i.e., Workstation)

Kevin U
  • Updated

Activating a POS Device with a Registration Code

If MealSuite provided you registration codes for your POS devices, then complete the following steps to activate a POS device with a registration code:

  1. When accessing the POS app for the first time from your device, the following screen appears. 

    POS_code.png

  2. Tap the Have a Quick Registration Code? button (first screenshot below). The Quick Device Registration window appears (second screenshot below).

    bubble_reg_code.png

    POS_code2.png

  3. In the Account ID field, enter your account ID (which is your facility ID and also would have been provided by MealSuite). 

  4. In the Registration Code field, enter the registration code that was provided to you for the device. 

  5. Tap the Register button. The screen refreshes and prompts you to enter your operator ID. 

    POS_pin.png

  6. Enter your operator ID (and depending on your POS configuration, you may have to enter a PIN) to access the POS. 

Activating a POS Device without a Registration Code

If you do not have a registration code for a POS device, complete the following steps to activate a POS device. 

  1. When accessing the POS app for the first time from your device, the following screen appears with a 6-character code.

    POS_code.png

  2. Write down the code or copy it by tapping the Copy Code button. 

  3. Contact MealSuite Support and provide them the code, along with the following information:
    • Name of the POS device
    • POS location

  4. When MealSuite Support registers the device with the code you provided, your POS screen refreshes and prompts you to enter your operator ID. 

    POS_pin.png

  5. Enter your operator ID (and depending on your POS configuration, you may have to enter a PIN) to access the POS. 

Note: If you are MealSuite Support, please refer to the following internal article on activating a POS Device: Activating a new POS Device (Internal).