- About Quantity Tracking and Sold Out Status
- Entering a Quantity for a Menu Item or Product
- Manually Marking a Menu Item or Product as Sold Out
About Quantity Tracking and Sold Out Status
From the POS Manager module at a POS station, there is the ability for a POS operator to enter the quantity for a menu item or product. If so, then on the POS front-end, when an item/product with a quantity amount is sold, the quantity decreases accordingly. When there is no quantity remaining, the item/product reads "Sold Out" and cannot be added to an order.
There is also ability for a POS operator to manually mark a menu item or product as sold out. If so, then on the POS front-end, the item/product reads "Sold Out" and cannot be added to an order.
Entering a Quantity for a Menu Item or Product
The quantity that you enter for a menu item or product is specific to the day and POS location, meaning the quantity is not applied to the same menu item or product on a different day or a different POS location. To enter the quantity of a menu item or product, complete the following steps:
- In the POS, from the Tools menu at the top right of the screen, select POS Manager. The POS Manager screen appears.
- Select POS Item Management. The POS Item Management screen appears.
- Select the desired date and meal service (Breakfast, Lunch, or Dinner) to refresh the screen with menu items of the day/meal service and also any food products assigned to the meal service.
Note: The POS location is selected by default. If needing to change the POS location, you can do so from the Location field at the top of the screen.
- Locate the menu item (first screenshot below) or product (second screenshot below), and in its Qty Limit field, enter the current quantity. The changes are saved automatically. If the menu item or product also exists in another meal service for the day, then the quantity is updated there also.
Note: If a product is not seen, it could be the product's category is not displayed on the POS grid, or it could be that the product is assigned to a menu category and that menu category is not configured to show products; therefore turn off the Show Items On POS Grid Only filter to show products that are not on the POS grid. For more information on how products can be configured to appear on the POS grid, click here.
Manually Marking a Menu Item or Product as Sold Out
When manually marking a menu item or product as sold out, the sold out status only applies to the day and POS location, meaning the sold out status is not applied to the same menu item or product on a different day or a different POS location. To mark a menu item or product as sold out, complete the following steps:
- In the POS, from the Tools menu at the top right of the screen, select POS Manager. The POS Manager screen appears.
- Select POS Item Management. The POS Item Management screen appears.
- Select the desired date and meal service (Breakfast, Lunch, or Dinner) to refresh the screen with menu items of the day/meal service and also any food products assigned to the meal service.
Note: The POS location is selected by default. If needing to change the POS location, you can do so from the Location field at the top of the screen.
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Locate the menu item (first screenshot below) or product (second screenshot below) that you want to mark as sold out and switch its Unavailable toggle to on. The change is saved automatically. If the menu item or product also exists in another meal service for the day, then the Unavailable toggle is switched on there also.
Note: If a product is not seen, it could be the product's category is not displayed on the POS grid, or it could be that the product is assigned to a menu category and that menu category is not configured to show products; therefore turn off the Show Items On POS Grid Only filter to show products that are not on the POS grid. For more information on how products can be configured to appear on the POS grid, click here.