About the WAVE ID® RFID Reader
WAVE ID® RFID readers allow staff and diners to quickly scan their RFID cards or fobs for diner identification.
(Image courtesy of rf IDEAS®)
Installing
Plug the USB cable into a USB port on the touchscreen or USB hub.
Warning! Do not plug the USB cable into the printer!
FAQs and Troubleshooting: RFID Scanning
The RFID scanning is not working; nothing happens?
For the WAVE ID® RFID reader, confirm its USB cable is connected to the display screen. Do not connect the USB cable to the printer.
When scanning an RFID card or fob, why is it pulling up a different diner?
In Touch Admin, select People Management. Locate the diner and confirm that their RFID tag number is correct. For more information, click here.
Can a RFID reader be plugged into a printer rather than the display screen?
No. The RFID reader cannot be plugged into the printer.