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POS Dining Room - Paying a Guest Ticket with Bill to Room

Kevin U
  • Updated

This article explains how to pay a guest bill with a diner's bill to room account: 

Step 1: Assign Guest to Seat

  1. When assigning a diner to their seat, you are presented with the Assign a Diner pop-up window (below). Tap the Seat Guest button at the bottom right of this window. 

    Seat_guest3.png
  2. May may be prompted if the person is a guest of a diner. At this stage, tap No. (The question is inquiring to use the meal plan of a diner, and not bill to room; therefore click No.) 

    person_guest_no.png

  3. Place the order for the guest as per standard steps.

    checkout.png

Step 2: Checkout Process

  1. Open the checkout screen by tapping the Checkout button.
  2. For the guest ticket, tap Pay. The Payments screen appears prompting you to select the tender type (second screenshot below). 

    guest_ticket_pay.png

    bill_to_room.png

  3. Tap Bill To Room. The Bill to Room pop-up appears. 

    bill_to_room_search_diner.png

  4. Search for and select the diner who will pay for the guest meal. 

    bill_to_room3.png

  5. Tap Use. The Payments screen refreshes with the diner and the payment amount.

    diner_paying_guest.png

  6. Tap Make Payment. The meal is charged to the diner's bill to room account.
  7. Tap Close Ticket.

PDF Quick Reference Guide for Distribution

Download the attached three-page quick reference guide for distribution to your staff.