Modifiers for IO and AO in the Touch App

• About Modifiers in the Touch App
• How Does a Touch Modifier Grid Work on the Touch App?
• Building a Touch App Modifier Grid
  • Creating a Tile
• Using Subpages
  • What Happens in the Touch App?
• Adding an Image or a Colour to a Tile (for Non-Subpage Tiles Only)
  • Adding Image to a Non-Subpage Tile
  • Adding a Colour to a Non-Subpage Tile
• Applying a Touch App Modifier Grid for Instant ordering
• Applying a Touch App Modifier Grid for Advanced Ordering
• FAQs
  • Are modifiers sent to the KMS to display on tickets?

About Modifiers in the Touch App

In the Touch App, modifiers in the form of extras or notes can be added to an ordered item (both AO and IO orders).

Modifiers are added via a modifier grid (aka static modifiers). A modifier grid consists of the tiles that contain the extras or notes that can be added to an ordered item. For example, tiles for each condiment (ketchup, mustard, relish), tiles for cook methods (rare, medium rare, well done), tiles for beverage modifications (no ice, extra ice), etc. Modifiers added to an ordered item display on the KMS screens and printed order tickets. 

In addition, a modifier grid allows for the portion size to be adjusted for the item. 

Warning: In the Touch app, modifiers that you can add to ordered items will not reflect a resident or patient’s personal menu. Therefore, before building a modifier grid, it is recommended to first discuss your needs and goals with your dietary team to determine what modifiers to include in the grid.

How Does a Touch Modifier Grid Work on the Touch App?

1. When an item is added to a diner’s order, you tap or click the order, and the Touch app modifier grid appears (second screenshot below).
   
   
   
   
    
2. Tap or click the modifier to add to the modifier to the item, which displays indented with a bullet point below the item.
   
    
3. You can also adjust the portion size on the modifier grid. The portion size is displayed to the left of the item. 
   
   

Building a Touch App Modifier Grid

1. In Touch Admin, select Ordering Settings > Modifiers. The Grids screen appears.
2. Click the Add a Grid button. The Add Modifier Grid pop-up appears.
   
   
    
3. In the Name field, enter a name for the grid. For example, “Extras”
4. Click the Add Modifier Grid button.
5. Click the grid name link. The Grid screen appears.
   
   
    
6. A separate modifier grid needs to be built for each meal period: breakfast, lunch, dinner. Click the meal period tab (Breakfast, Lunch, Dinner) for the meal period you want to build a grid for.
   • You will see that the grid has 16 available tiles for you to build on.
7. Continue with Creating a Tile below.

Creating a Tile

1. Click the Add button of the first tile. The Add New Tile pop-up appears.
   
   
    
2. Select the Modifier tab.
3. In the Modifier Name field, enter the name of the modifier. For example, if the tile is to add the condiment of relish to the ordered item, enter Relish.
4. If you want the modifier name to be editable on the front-end Touch app by a server, then select the Open Text Modifier - Staff can change the note or enter their own check box.  
5. When a ticket appears onscreen at a KMS station, the modifiers can be highlighted a specific colour (click here for example). To assign a colour to a modifier, select the colour that you want to apply: Teal, Green, Purple, Blue, or Pink. 
6. Click the Add New button.
7. You are returned to the main page, where the newly-added tile appears. Note that the top of the tile is MODIFIER.
   
   
    
8. Repeat the above steps to add other modifier tiles.

Using Subpages

Touch Admin allows a tile to be configured as a subpage, which in turn exposes another 16-tile grid. A subpage allows another means to organize modifiers and is also is a solution to deal with situations in which the original 16-tile grid is going to max out.

For example, you can create a subpage titled “Cook Methods”, which contains individual cook method tiles, such as “rare”, “medium rare”, etc. Another example of a subpage is “Beverage Modifications”, which contains individual tiles such as “no ice”, “extra ice”, etc.

To create a subpage, complete the following steps:

1. Select Ordering Settings > Modifiers. The Grids screen appears.
2. Click the grid name link of the grid that requires a subpage.
3. Select the tab of the desired meal period (Breakfast, Lunch or Dinner).
4. Click Add for the tile to be configured as a subpage. The Add New Tile pop-up appears.
   
   
    
5. Click the Sub page tab.
6. Enter a name for the subpage and click Add New. You are returned to the main page where the newly-added subpage appears. Note that the top of the tile is SUB_PAGE.
   
   
7. The next step is to add the modifier tiles for the subpage. Click the following icon on the subpage:

   • A new 16-tile grid appears

8. Create the tiles for the subpage as needed (as per the Creating a Tile instructions above).

What Happens in the Touch App?

When a subpage tile exists in the modifier grid, then when that subpage tile is tapped or clicked in Touch (first screenshot below), then the items with the subpage appear for the user to add to the ordered item (second screenshot below).

Adding an Image or a Colour to a Tile (for Non-Subpage Tiles Only)

In Touch, a tile that is not within a subpage can be branded with a system image or a colour for easier identification in Touch. Note that the images are available are system images and at this time there is no ability to use outside images or edit existing system images.

Adding Image to a Non-Subpage Tile

1. Select Ordering Settings > Grids. The Grids screen appears.
2. Click the grid name link of the tile you want to edit.
3. For the tile you want to add an image to click its image icon:
   • The Add Image screen appears displaying a library of system images.
4. Select the desired image and click the Save button.
   • You are returned to the main page where the tile displays its newly-added image.

Adding a Colour to a Non-Subpage Tile

1. Select Ordering Settings > Modifiers. The Grids screen appears.
2. Click the grid name link of the tile you want to edit.
3. For the tile you want to add a colour to, either click its edit icon or its paintbrush icon:
   • The Edit Tile popup appears.
4. Click the paintbrush icon.
   1. The popup refreshes with a row of available colours.
5. Click the colour you want to add to the tile.
6. Click the Edit [name of tile] button.
   • You are returned to the main page where the tile displays its newly-added colour.

Applying a Touch App Modifier Grid for Instant Ordering

To apply a Touch app modifier grid for instant ordering orders in the Touch app:

1. In Touch Admin, select Ordering Settings > Configuration. The Ordering Configuration screen appears.
2. Scroll to the Modifier Grid section.
   
   
    
3. From the Optional modifier grid for Instant Ordering drop-down, select the Touch modifier grid to enable.
4. Scroll to the bottom of the screen and select the Update Ordering Configuration drop-down to apply your changes.

Applying a Touch App Modifier Grid for Advanced Ordering

To apply a Touch app modifier grid for advanced ordering in the Touch app:

1. In Touch Admin, select Ordering Settings > Configuration. The Ordering Configuration screen appears.
2. Scroll to the Modifier Grid section.
   
   
    
3. From the Optional modifier grid for Advance Ordering drop-down, select the Touch modifier grid to enable.
4. Scroll to the bottom of the screen and select the Update Ordering Configuration drop-down to apply your changes.

FAQs

Are modifiers sent to the KMS to display on tickets?

Yes. Modifiers are sent to the KMS to display on tickets (both an onscreen ticket and a printed ticket).