About a Credit Card Processing Fee
A credit card (CC) processing fee can be created in your POS account to be automatically applied to credit card transactions. When a payment is made by credit card, the fee is automatically applied "in the background", and when reviewing the transaction the fee will be listed (screenshot below).
To have the CC processing fee created, please reach out to MealSuite Support. If you are Support, please see the Internal article Implementing a Credit Card Processing Fee (INTERNAL).
Note: The CC processing fee is only applicable to MealSuite-supported payment card processors (TranCloud™, Stripe, DCDirect) that allow POS transaction amounts to be automatically submitted to the payment terminal for processing. For non-supported payment card processors (Clover, Square, etc.) that require manual entry of the transaction amount, the CC processing fee does not apply.
Applying Credit Card Processing Fee to Categories
Once Support informs you that the CC fee has been created, you can then apply it to the menu categories and non-menu categories. To do so, complete the following steps:
- From Touch Admin, click POS Settings > Categories. The Item Categories screen appears.
- For a menu category, you can locate it from any meal period tab it is assigned to (Breakfast, Lunch, Dinner).
- For a non-menu category, it is available from the Non Foods tab. However, because a non-menu category can be applied to a meal period (breakfast, lunch, dinner), it will also be available from that associated meal period tab (Breakfast, Lunch, Dinner). Therefore, you can locate and open a non-menu category from any of its assigned tabs.
- For the category you want to edit, click its Edit button. The Edit Category screen appears.
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Select the Charge credit card fee when paid by credit card check box.
Note: If the category exists across the different meal period (breakfast, lunch, dinner), then the CC fee is assigned to each category of the meal period. In other words, if assigning the CC fee to the entree category for breakfast, then that CC fee is also assigned to the entree category for lunch and dinner also.
- Click the Update Category button to apply your changes.