How Does a Product get onto the POS Grid?
A product is made available in the POS via the category it is assigned to. For example, if a cup of yogurt is assigned to the Snacks category, then that cup of yogurt will be available in the Snacks category tile on the POS grid.
If a Products and Services Grid
If the category tile is on the products and services grid, any products in the associated category will be available automatically. If required to add a category to the products and services grid, then it is done in the Touch Admin software; see the following article Building a POS Products and Services Grid, specifically Creating a Category Tile on a Products and Services Grid.
If a Food and Beverages Grid
If the category tile is on a food and beverages grid, then any products in the associated category will only be available if that category tile is configured to allow products (screenshot below) in the Touch Admin software; see the instructions below if needed: Configuring a Category Tile on Food & Beverages Grid to Allow Products.
Configuring a Category Tile on Food & Beverages Grid to Allow Products
To open an existing category tile on the Food & Beverages grid to allow it to display products, complete the following steps:
- In the Touch Admin software, select POS Settings > Grids. The Grids screen appears.
- Click the name of the food & beverages grid to open it.
- Select the meal service (Breakfast, Lunch, Dinner) you want to open.
- For the category tile you want to edit, click its Edit icon.
- Select the Products check box.
- Click the Edit [name of tile] button to apply your changes.
Option: Product Can be a Stand-Alone Product on the POS Grid
It is possible to have the product offered as a stand-alone product on grid not part of its category. To add a product as a stand-alone product on a grid, see Offering Product as Stand-Alone Product on POS Grid.