Internet Speed
To maintain optimal performance levels, a high-speed internet connection of 5 Mbps download and 3 Mbps upload is recommended.
The minimum requirements are 3 Mbps download and .75 Mbps upload.
Please be advised that minimum requirements can change frequently.
Internet Service Provider
Because MealSuite is cloud-based software accessed via the internet (aka, software-as-a-service (SaaS) ), it is not limited by your internet service provider.
Browser
Microsoft® Edge and Google Chrome™ (latest version) are the officially-supported internet browsers for the MealSuite SaaS. Firefox™ and Safari® may also work with MealSuite SaaS, but are not guaranteed. Note that if any of the issues below occur, it is likely a browser issue; therefore ensure you have the recommended and latest browsers suggested above.
- Cannot print
- Work is not saving
- Software is not functioning properly
Operating System
Must have a supported version of Windows® Operating System with all updates and patches applied (Windows 10 or later).
Note that MealSuite reserves the right and the time to validate and test a newly-released OS version before certifying if it is supported.
Please contact MealSuite Support for compatibility upgrading to a new OS.
RAM (Memory)
2 GB minimum memory requirement to provide adequate screen response rates.
Increasing over the minimum 2GB memory will greatly improve the user experience.
Antivirus Protection
Must have an active antivirus protection solution installed and maintained.
PDF Reader
A supported PDF reader application must be installed. Adobe® PDF Reader version 11 or later is the official supported product for MealSuite SaaS.
Printers
The system is designed to produce printed output in both letter and legal size formats. A laser printer with 8 to 16 MB of internal memory is recommended to handle the high volume printing required.
An inkjet printer (e.g., HP DeskJet or PhotoSmart) is not supported and may not stand up to the workload. These printers, although inexpensive, are not as durable as a laser printer and the cost of operation (i.e., ink) is costlier in those models.
Please contact MealSuite Support before making printer purchase.