- Place Orders from Phone or Tablet
- Other Features
- Single Sign On (SSO)
- Enabling Your Facility with the MealSuite Portal App
- Download the MealSuite Portal App
Place Orders from Phone or Tablet
The MealSuite Portal app is a self-ordering app that allows users to place orders from their personal phone or tablet.
Settings with a Pay Meal Service (via POS System)
A setting with a pay meal service uses the MealSuite POS system to charge for orders. Using the Portal app, a resident can place and pay for their own pickup and delivery orders.
Settings with a Non-Pay Meal Service (i.e., no POS System)
A setting with a non-pay meal service includes meals as part of a resident's/patient's stay (i.e., a clinical setting). Meals are personalized to a resident's/patient's dietary and therapeutic needs. Using the Portal app, a resident/patient can place orders for their own meals in advance.
Other Features
- View menus from each dining location (click here for demo video).
- View past order history (click here for demo video).
- Make a reservation (click here for article and quick guide; click here for demo video).
- View meal plan balance (for POS settings) (click here for demo video).
- View bill to room charges for the month (for POS settings) (click here for demo video).
Single Sign On (SSO)
The Portal App can be enabled with single sign on (SSO) via a third-party SSO provider. With SSO enabled, the user opens the app and is immediately taken to the home screen.
If you are interested in enabling SSO for the Portal app for users in your facility, please reach out to MealSuite support or your customer success manager (CSM). For MealSuite staff, see Activating Single Sign On (SSO) for the Portal App (INTERNAL) for information on enabling SSO.
Enabling your Facility with the MealSuite Portal App
Contact Sales@MealSuite.com to initiate the process to enable your facility with the MealSuite Portal app.
Downloading the MealSuite Portal App
After the MealSuite Portal app is enabled for your facility, the app is available to download from the Apple Store and the Google Play store, and is also available on a browser.
- Apple Store
- Google Play Store
- Browser version of the MealSuite Portal app: https://portal.mealsuite.com