Skip to main content

Activating a New Menu Board Device

Kevin U
  • Updated

Activating a New Menu Board Device (Client Steps)

To activate a new Menu Board device, you will need to contact MealSuite Support. Prior to doing so, complete the following steps:

  1. Retrieve the code for your menu board device by accessing the menu board URL (menuboard.mealsuite.com/menu), and copying or writing down the code that is generated, as per example screenshot below.

    menuboard_new_device.png
     
  2. Contact MealSuite Support and provide them the following:
    • The code.
    • The name of the device. 

MealSuite Support Steps

First ensure a menu board configuration exists for the account prior to activating a menu board. Once confirmed, activate a menu board as follows:

  1. Retrieve the code and the name of the device from the client. 
     
  2. In the Core system, from the left navigation sidebar, select Tools & Setup > Hardware Devices. The Menuboards and POS Devices screen appears.
     
  3. Click the Add a New Device button. The Add New Device slide-out panel appears.
     
  4. Enter or select the following:
    • Name - enter a name for the menu board device.
    • Key - enter or paste the code (not case sensitive).
    • Device type - select Menuboard.
    • Menuboard Setting - select the menu board configuration.
       
  5. Click the Create Device button to activate the device. On the client side, the menu board screen will refresh with the menu display.