- The MealSuite Digital Menu Board
- Features
- Accessing Menu Board Details for Troubleshooting and Support
- FAQs
- Menu Board One-Page Quick Guide for Residents
The MealSuite Digital Menu Board
The MealSuite digital menu board displays your menu items on a touchscreen monitor that is easily accessible and readable for your residents. The digital menu board will always be up-to-date, reflecting menu changes in real-time, and allowing your residents to be informed prior to ordering.
A menu board can be configured to be interactive on a touchscreen monitor, such as what is required for a dining room location.
A menu board can also be configured to be non-interactive (i.e., non-touchscreen functionality), such as what is required for a quick service location.
Features
View Menu Items for the Day
View Menu Items for the Whole Week
View the Snack Menu
View the Also Available Menu
Items from the Also Available menu can be configured to instead show alongside the regular menu.
View Nutrition Facts and Recipe Photo
Select Different Diet and Texture Types
Tap the Change button at bottom right corner of screen to see offerings for a different diet type and/or texture type.
Note 1: Only if resident profiles are assigned a different diet type and/or texture type will the screen allow that diet/texture type combination to be selected. For example's sake, if all resident profiles were assigned the regular diet type/regular texture type, then no diet/texture type combinations can be selected on the digital menu board.
Accessibility Customization
The viewability and readability of the menu board can be customized by each user by tapping the accessibility icon at the bottom right (first screenshot below) and selecting the desired accessibility settings (second screenshot below). The accessibility settings are as follows:
- Bigger text
- Text spacing
- Pause animations
- Hide Images
- Dyslexia friendly
- Cursor (big cursor, reading mask or reading guide)
- Tooltips
- Line height
- Text align
- Saturation
Accessing Menu Board Details for Troubleshooting and Support
By tapping the date five times the top right corner, the Support screen appears, displaying the following details for troubleshooting and support purposes:
- Facility ID (i.e. account ID)
- Tenant (i.e., system)
- Hardware name and code
- Operating System
- UUID
- App version
FAQs
When switching to a different view or different menu on the digital menu board, how long before it reverts back to the default view?
Five minutes. When switching to a different view (e.g., viewing different diet/texture type) or the Snack menu or the Also Available menu, then after five minutes of idle time, the screen returns to the default view (either All Meals or Current Meal depending on your digital menu board configuration).
How long before changes that I make to my menu in the Core system are seen on a digital menu board?
Changes that you make to a menu will trigger to the digital menu board when the menu is closed.
After closing the menu, it should not take more than 20 minutes for the change to be reflected.
To "force" the changes to be applied before the 20-minute mark, you can power the device off and on, or please contact MealSuite support for them to manually trigger the update.
Can a resident see their personalized menus on a menu board?
The resident is able to select their assigned diet type/texture type to see the offerings for that diet type/texture type. However there is no means to see customizations specific to their own personal menu (i.e., personal menu items, like and dislike preferences, serving such adjustments, and items marked as do not serve due to an allergen or the item being manually marked as DNS on the personal menu).
Menu Board One-Page Quick Guide for Residents
Click the attachment below to download a one-page printable guide that you can print for residents and patients.
Note that the guide is orientated by landscape (i.e., horizontal); therefore ensure to print the guide with the landscape setting in your print settings.