Skip to main content

Tagging/Untagging a Food as a "Dislike" Preference

Kevin U
  • Updated

About Disliked Items

An item tagged as a dislike on a resident/patient's personal menu is an item they do not prefer, but is still safe to be served if needed. For example, assume a resident dislikes tomatoes; if a salad is served, then the tomatoes can easily be pushed to the side.

Note that the inherent functionality of an item tagged as a dislike is not to automatically remove it from the personal menu of the resident/patient. If wanting to remove an item from a personal menu, then that item must be marked do not serve (DNS). For more information and instructions see the About Removing Items on a Personal Menu.

Disliked Items with the Table Select Service Type

When a user on the Touch app is setting up Instant Ordering for a meal period, there is the ability to suppress dislikes from the menu item list, as per screenshot below. 

suppress_dislikes_IO.png

If dislikes are not suppressed, then they appear with a thumbs down icon on the menu item list of the Instant Ordering screen. 

dislike_thumbs_down_IO.png
 

In addition, regardless if dislikes are suppressed or not, the Dislikes, service notes and more section displays the dislikes, as per screenshot below. 

IO_notes_dislikes.png

Disliked Items with the Advanced Ordering Service Type

When a user on the Touch app is setting up Advanced Ordering for a meal period, there is the ability to suppress dislikes from the menu item list, as per screenshot below. 

suppress_dislikes_AO.png

If dislikes are not suppressed, then they appear with a thumbs down icon on the menu item list of the Advanced Ordering screen. 

dislike_thumbs_down_AO.png

In addition, regardless if dislikes are suppressed or not, the Dislikes, service notes and more section displays the dislikes, as per screenshot below. 

AO_notes_dislikes.png

Disliked Items with the Non-Select Service Type

Orders from residents/patients with the non-select service type are not displayed on a Touch app ordering screen. However, items can still be tagged as dislikes on a resident/patient's personal menu, which factor into the item selection logic. For more information, see Non-Select Service Type: Item-Selection Logic for Personal Menu.

Printable Reports that Can List Dislike Preferences

Dislike preferences can be listed on the following printable personal menu reports:

Note: For the Tray Menu Tickets Report (People) - for Non-Select & Advance Ordering dislikes are automatically displayed as an item, and there is no indication that the item is a dislike. 

Touch App Reports that Can List Dislike Preferences

The People Service Report in the Touch App can list dislike preferences for a resident/patient. 

Are Dislike Preferences Indicated on the POS and Portal App?

No. Dislike preferences are not indicated for a resident on the POS and Portal app. 

Tagging an Item as a Dislike

  1. Open the resident/patient's personal menu.
  2. For the desired item, hover over it and click its Edit icon (edit_icon.png). The Edit Menu item modal appears (second screenshot below). 

    click_to_edit.png

    edit_menu_item.png
     
  3. Click the Dislike option. The modal refreshes to indicate that the item is tagged as a dislike.  

    edit_menu_item_disliked.png
     
  4. Click Save to apply your changes and close the modal. The item on the personal menu appears with a thumbs down icon to indicate it is tagged as a dislike.

    thumbs_down.png

Untagging an Item as a Dislike

  1. Open the resident/patient's personal menu.
  2. For the currently-liked item, hover over it and click its Edit icon (edit_icon.png). The Edit Menu item modal appears (second screenshot below). 

    click_to_edit.png

    edit_menu_item_disliked2.png
     
  3. For the existing dislike preference, click its Remove link. The modal refreshes to indicate that the item is no longer tagged as a dislike on the personal menu. 

    Note: If the item was tagged as a dislike as a result of a preference group being marked as a dislike, then a message appears to indicate such. If you proceed to remove the dislike from the item by clicking the Yes, Remove button, you will also unmark the preference group as a dislike for the menu categories/meal periods and snack times it was originally associated with. 

    remove_preference_group2.png
     
  4. Click Save to apply your changes and close the modal. 

Marking a Preference Group as a Dislike

A preference group can be marked as a dislike for a person’s personal menu, meaning all recipes and prepared foods in that group will be marked as dislikes for the person.

preference_group_dislike.png

To mark a preference group as a dislike, complete the following steps:

  1. Open the resident/patient's personal menu.

  2. From the top left of the screen, select Add New > Dislike. The Add Dislike modal appears. 

    add_dislike_modal.png

  3. From the Preference Groups drop-down, select the preference group you want to mark as a dislike. Note: If a desired preference group is not available, see Don't See a Desired Preference Group? below.
  4. In the Meals field, select the specific meal periods/snack times the disliked items appear in. For example, if the Caffeine preference group is applied to only breakfast, then coffee will appear as disliked in breakfast, but not appear as disliked in lunch or dinner.
  5. In the Menu Categories field, select the specific menu categories the disliked items appear in. For example, if the Caffeine preference group is applied to only the Beverages menu category, then coffee will appear as disliked in the Beverages category, but not appear as a disliked in any other menu category.
  6. Click the Add button to apply your changes. Item in the preference group appear with a thumbs down icon to indicate they are tagged with a dislike preference.

    Note: If the preference group was previously marked as a like or dislike, then it cannot be used again, and a message appears to indicate such. 

    preference_group_already_used.png

Don't See a Desired Preference Group?

If the desired preference s group is available in your account, it could be that it is unpublished. If so, an unpublished preference group is not available to be marked as a dislike. If your account owns the preference group, then you can republish it; see Publishing a Preference Group. If a parent account instead owns the preference group, then your account will not be able to republish it; please reach out to your parent account for them to publish the preference group. 

You also have the option of creating a preference group and adding items to it. To do so, see Creating a Preference Group.

Unmarking a Preference Group as a Dislike

  1. Open the resident/patient's personal menu.

  2. Click the Manage Customizations button to open the Manage Customizations window. 

    manage_customizations_button.png

    manage_customizations.png

  3. For the desired customization, click its remove icon (remove_icon.png). A confirmation message appears. Click Delete to the confirmation message. 

FAQs

Is there a report that captures the dislike preferences across resident/patients?

Yes. The Meal Service (People) report lists service details, including dislike preferences, across a group of selected residents/patients.