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Tagging/Untagging a Food as a "Like" Preference

Kevin U
  • Updated

About Liked Items

Items tagged as likes enable the server to learn the resident's preferences and make suggestions accordingly. For example, “Chicken alfredo is being served for dinner? Would you like to order this item?”

Liked Items with the Table Select Service Type

When an item is tagged as a like for a resident/patient with the table select service type, then on the Instant Ordering screen, the like is indicated with a green thumbs up. 

IO_like.png

Liked Items with the Advanced Ordering Service Type

When an item is tagged as a like for a resident/patient with the advanced ordering service type, then on the Advance Ordering screen, the like is indicated with a green thumbs up. 

AO_like.png

Liked Items with the Non-Select Service Type

Orders from residents/patients with the non-select service type are not displayed on a Touch app ordering screen. However, items can still be tagged as likes on a resident/patient's personal menu, which factor into the item selection logic for the "Serve Full Choices Paired" method. For more information, see Non-Select Service Type: Item Selection Logic for a Personal Menu > "Serve Full Choices Paired Together" Method.

Core System Reports that Can Print Like Preferences

Like preferences can be listed on following printable personal menu reports:

Note: For the Tray Menu Tickets Report (People) - for Non-Select & Advance Ordering and Person-Specific Select Menus Report (People) - for Table Select & Advance Ordering, likes are automatically displayed as an item, and there is no indication that the item is a like.

Are Like Preferences Indicated on the POS and Portal App?

No. Like preferences are not indicated for a resident on the POS and Portal app. 

Tagging an Item as a Like

  1. Open the resident/patient's personal menu.
  2. For the desired item, hover over it and click its Edit icon (edit_icon.png). The Edit Menu item modal appears (second screenshot below). 

    click_to_edit.png

    edit_menu_item.png
     
  3. Click the Like option. The modal refreshes to indicate that the item is tagged as a like.  

    edit_menu_item_liked.png
     
  4. Click Save to apply your changes and close the modal. The item on the personal menu appears with a thumbs up icon to indicate it is tagged as a like.

    thumbs_up.png

Untagging an Item as a Like

  1. Open the resident/patient's personal menu.
  2. For the currently-liked item, hover over it and click its Edit icon (edit_icon.png). The Edit Menu item modal appears (second screenshot below). 

    click_to_edit.png

    edit_menu_item_liked_no_arrow.png
     
  3. For the existing like preference, click its Remove link. The modal refreshes to indicate that the item is no longer tagged as a like on the personal menu. 

    Note: If the item was tagged as a like as a result of a preference group being marked as a like, then a message appears to indicate such. If you proceed to remove the like from the item by clicking the Yes, Remove button, you will also unmark the preference group as a like for the menu categories/meal periods and snack times it was originally associated with. 

    remove_preference_group.png
     
  4. Click Save to apply your changes and close the modal. 

Marking a Preference Group as a Like

A preference group can be marked as a like on a resident/patient's personal menu, meaning all recipes and prepared foods in that group will be tagged as likes for the resident.

preference_group_like.png

To mark a preference group as a like, complete the following steps:

  1. Open the resident/patient's personal menu.

  2. From the top left of the screen, select Add New > Like. The Add Like modal appears. 

    add_like.png

  3. From the Preference Groups drop-down, select the preference group you want to mark as a like. Note: If a desired preference group is not available, see Don't See a Desired Preference Group? below.
  4. In the Meals field, select the specific meal periods/snack times the liked items appear in. For example, if the Caffeine preference group is applied to only breakfast, then coffee will appear as liked in breakfast, but not appear as liked in lunch or dinner.
  5. In the Menu Categories field, select the specific menu categories the liked items appear in. For example, if the Caffeine preference group is applied to only the Beverages menu category, then coffee will appear as liked in the Beverages category, but not appear as a liked in any other menu category.
  6. Click the Add button to apply your changes. Item in the preference group appear with a thumbs up icon to indicate they are tagged with a like preference.

    Note: If the preference group was previously marked as a like or dislike, then it cannot be used again, and a message appears to indicate such. 

    preference_group_already_used.png

Don't See a Desired Preference Group?

If the desired preference s group is available in your account, it could be that it is unpublished. If so, an unpublished preference group is not available to be marked as a like. If your account owns the preference group, then you can republish it; see Publishing a Preference Group. If a parent account instead owns the preference group, then your account will not be able to republish it; please reach out to your parent account for them to publish the preference group. 

You also have the option of creating a preference group and adding items to it. To do so, see Creating a Preference Group.

Unmarking a Preference Group as a Like

  1. Open the resident/patient's personal menu.

  2. Click the Manage Customizations button to open the Manage Customizations window. 

    manage_customizations_button.png

    manage_customizations.png

  3. For the desired customization, click its remove icon (remove_icon.png). A confirmation message appears. Click Delete to the confirmation message. 

FAQs

Is there a report that captures the like preferences across resident/patients?

Yes. The Meal Service (People) report lists service details, including like preferences, across a group of selected residents/patients.