If you are using a Windows® laptop, then you can use its Snipping Tool to capture screenshots of MealSuite software screens when requested by MealSuite Support.
To open the Snipping Tool and capture a screenshot, complete the following steps:
- From the Search field on your computer, start typing "Snipping Tool". The Snipping Tool app is automatically returned as a search result.
- Click Open.
- The Snipping Tool window appears (first screenshot below), along with its launch icon in the taskbar (second screenshot below).
- Go to the MealSuite software screen that you want to capture, and click New from the Snipping Tool window.
- Capture the desired area of the MealSuite software screen by clicking and dragging. The captured screenshot appears in the Snipping Tool window.
- When you capture a screenshot with the Snipping Tool, it is also automatically copied to your clipboard. Therefore you can paste it into the Support chat or email (by clicking Ctrl + V).