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POS - Reprinting a Past or Failed Print Job (e.g., Receipts)

Kevin U
  • Updated

Reprinting a Past or Failed Print Job from the POS

There is the ability to access your printers and reprint any past or failed print jobs from the past 14 days. This includes receipts, cashout reports, and the meal participation report. To do so, complete the following steps:

  1. From the Tools menu, select Printers (first screenshot below). The Printer Management screen appears, listing the printers set up for the POS location (second screenshot below). 

    POS_tools_printer.png

    reprint_printers.png
     
  2. Select the desired printer to open its past prints jobs. 

    reprint_screen.png
     
  3. From the Type drop-down, select the type of print jobs you want to display onscreen:
  4. Locate the job you want to print. Use the page navigation tools as needed. You can sort the Date/Time in ascending or descending order.
  5. For the job you want to print, tap its Reprint button. A confirmation message appears.

    confirm_reprint.png
     
  6. Tap Reprint to reprint the job. 

Printing the Last Receipt

If you wanted to quickly print the last receipt that was printed at your POS station, you can do so as follows: From the Tools menu at the top right of the screen, select Print Last Receipt.

print_last_receipt.png