If experiencing scaling or alignment issues when printing a PDF report, such as text being cut off when printing the labels you can adjust the scale percentage to what best fits your printer. The means to do this depends if you are printing from your browser or from your PDF reader (if the report has been downloaded).
Adjusting Scaling from Browser
If printing the PDF report from your browser (either Microsoft® Edge and Google Chrome™), complete the following steps to adjust the scale percentage:
- Open the printer window.
- Expand the More Settings section (screenshot below shows Chrome).
- If using Chrome, select Custom from the Scale drop-down, and enter 100 in the percentage field.
- If using Edge, select the percentage field option under the Scale (%) section, and enter 100 in the percentage field.
- Print one page of the report to test.
- If the alignment is not accurate at 100%, then adjust the scale percentage accordingly to find the percentage that best fits your printer.
Adjusting Scaling from PDF Reader
If you downloaded the report and are printing from your PDF reader, complete the following steps to adjust the scale percentage:
- Open the printer window.
- Select the Custom Scale option, and enter 100 in the percentage field.
- Print one page of the report to test.
- If the alignment is not accurate at 100%, then adjust the scale percentage accordingly to find the percentage that best fits your printer.