Order History Report of Items Fired to Kitchen from Front-End Ordering Apps

• About the Order History Report
• Report Settings
  • Content
  • Optional Content
• Alternative Method to View Order History of Fired Items
• FAQs
  • How long is the order history kept for?
  • What report do I run for items that were not fired to the kitchen?
  • Does the report show the meal assembly location (aka KMS station)?

About the Order History Report

For facilities that allow ordering from the MealSuite front-end ordering apps (IO and AO in the Touch app, Portal app, POS), the Order History report is available. The Order History report displays a history of items that were ordered from a front-end ordering app and required kitchen preparation (i.e., item had been "fired" to the kitchen"). The report is generated as an Excel® file and contains the following:

• Name of Diner/Guest
• Client ID (option)
• Badge ID (option)
• Order ID  (option)
• Parent ID
• Delivery Date
• POS Location (for POS orders)
• Created At (datetime stamp or when order was generated)
• Created By (server/operator name)
• Deliver To (table, room, pickup)
• Order Source (advanced ordering, instant ordering, or POS)
• Meal (breakfast, lunch, dinner)
• Production Completed At (datetime stamp)
• Order Item Category
• Order Item Quantity
• Item Name

Report Settings

After selecting the people to be included in the report, select Menus and Tray Tickets > Order History Report from the left side of the screen. The Order History Report section appears. 

Content

• Date - select the date range range from the From and To calendar fields. To enter a single date, keep the same date in each field. 
   
• Order Sources - select the type of orders you want to capture in the report. The options are as follows: 
  • Advanced Ordering 
  • Instant Ordering
  • Point of Sale 
     
• POS Location - select the POS location(s) to capture the order history from. 

Optional Content

• Include Identification - select what type of identification is to be included in the report (if any). The options are as follows:
  • None
  • Client ID
  • Badge ID 
  • Order ID

Alternative Method to View Order History of Fired Items

The Meal Activity tab of a resident/patient profile also shows items that were ordered from a front-end ordering app and required kitchen preparation. See Viewing Order History of Items Fired to Kitchen from Front-End Ordering App for more information. 

FAQs

How long is the order history kept for?

The order history is kept in the system in permanence.

What report do I run for items that were not fired to the kitchen?

The POS Payment Transactions report lists items that were not fired to the kitchen (i.e., did not require preparation).

Does the report show the meal assembly location (aka KMS station)?

No.