- Why does "Substitute Needed" Text Appear?
- Options to Remove the "Substitute Needed" Text
- Creating a "None Recipe" and Assigning it as Substitute Extension
Why does "Substitute Needed" Text Appear?
On a resident or patient's personal menus, the MealSuite system determines the items to serve based on the person’s diet order, any diet restrictions set against the diet type, their allergens, and personal menu “do not serve” customizations. (For more information on how the system chooses menu items, see the following articles: Table Select and Advanced Ordering Service Type: Item Selection Logic and Non-Select Service Type: Item-Selection Logic.
If the menu item selection logic results in an item that cannot be served for a person, then their personal menu states “Sub Needed [menu category name]” in red text, as per screenshot below.
In addition, the text "Substitute needed" will appear underlined on the Person-Specific Select Menus Report and the Tray Menu Tickets Report. (The screenshot below is of the Person-Specific Select Menus Report.)
Options to Remove the "Substitute Needed" Text
To resolve "Substitution Needed" text, the following options are available:
- If the person is on a therapeutic diet order, then it could be the extension set for that diet order is Do Not Serve. As such, you can select an appropriate substitute recipe for that diet order. To do so, open the menu item extension grid and from the extension cell, select the Serve Existing Recipe option to search for and select an appropriate substitute recipe for the diet/texture combination.
- If it is required to keep the do not serve for the extension, then it is possible to hide the "Substitute needed" text by creating a "None Recipe" and using it as the substitute recipe. See the Creating a "None Recipe" and Assigning it as Substitute Extension below
- From the personal menu itself, you have the following options to add a substitute and remove the "Sub Needed" text.
- Add a specific substitute (for the specific item)
- Add a fallback substitute (for day, meal service, and menu category)
Creating a "None Recipe" and Assigning it as Substitute Extension
- Create a new recipe from scratch (see Creating a New Recipe), naming it appropriately in the Name field as "None Recipe" or similar, and entering an appropriate symbol, such as a dash (-) or period (.), in the Display name.
- After the "None Recipe" is created, then open the extension grid for the menu item, and for the affected diet order (i.e., diet type/texture type), add the None Recipe (via the Serve Existing Recipe option).
- When you generate the Tray Menu Ticket Report (People) or the Person-Specific Select Menus Report (People) the symbol entered for the None Recipe displays rather than "Substitute needed". (The screenshot below is of the Person-Specific Select Menus Report).
- Note that on the person's personal menu view, instead of "Sub Needed" the following will appear depending on the Display by setting in the Display Options tool:
- If Lookup Name is selected, then the recipe's system name (aka lookup name) appears (i.e., "None Recipe")
- If Display Name is selected, then the recipe's display name appears, which is the symbol you chose to display for the None Recipe in step 1 above.