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Viewing Future Advanced Orders and Firing Early/Deleting if Needed

Kevin U
  • Updated

From the Service Dashboard, you have the ability to view existing advanced orders that have not yet been fired to the KMS (to appear onscreen and/or be printed).

You can fire these advanced orders early ahead of their scheduled firing time (the scheduled firing time is determined via the preparation time settings) or delete if needed. To do so, complete the following steps:

  1. In the Touch app, under Service Tools, tap Service Dashboard to open the service dashboard (second screenshot below). 

    open_service_dashboard.png

    service_dashboard.png
     
  2. Select the Pending Orders tab, and then from the date field at the top of the screen select the date for which you want to display advanced orders that have not yet been fired to the KMS.  

    pending_orders.png
     
  3. To fire an order to the KMS, click its Run button. To delete an advanced order, click its Delete button and then click OK to the confirmation message. 

Note: The Pending Orders tab only shows advanced orders that have not yet been fired. It does not display instant orders (IO) that have not yet been fired.