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Table Select Service Type: Item Selection Logic for a Personal Menu

Kevin U
  • Updated

Table Select Service Type: Item Selection Logic for a Personal Menu

When a resident/patient's profile is set up with the table select service type for a meal period, the menu items available for selection on their personal menu are based on their assigned diet order and allergens, and personal menu “do not serve” customizations.

Note that the means for items and their serving numbers to be included on productions reports for the table select service types is via the percentages forecasting method applied to the menu. 

The selection logic to determine items available on a personal menu for the table select service type is as follows: 

  1. The system determines if a choice 1 item can be served.

  2. If the choice 1 item is a do-not-serve, the system looks sequentially at the next choice items, if available (i.e., choice 2, 3, 4, 5).

    choice_2.png

  3. If a next choice item cannot be served, the system will look if an Also Available (AA) menu configured as a house fallback is scheduled. If so, then the system chooses an item from the AA menu, looking in the day, meal period, and menu category. An AA menu item appears in orange text on a personal menu and underlined on a Person-Specific Menu. 

    AA_no_choices.png  AA_no_choices_menu.png

  4. If an AA menu is not scheduled or an AA menu item cannot be served, the system looks if a fallback substitute is assigned. A fallback substitute appears in purple text on a personal menu and underlined on a Person-Specific Menu.
    fallback_substitute2.png  fallback_substitute_menu.png

  5. If a menu item cannot be served after the selection logic is performed above, the system indicates in red font “Sub Needed [menu category name]”. You can either add a specific substitute (see Replacing Item with Specific Substitute) or a personal menu item (see Adding a Personal Menu Item).

    sub_needed2.png

FAQs

What is Instant Ordering?

Instant ordering is another term for table select ordering. The term instant ordering is used in the Touch App; see Instant Ordering (IO) on the Touch App.

If a resident is assigned the table select service type, does that prevent or impact if they can order from a POS station?

No. A resident assigned the table select service type is not prevented or impacted from ordering from a POS station. Ordering from a POS station is to place paid orders, and therefore the resident's service type assignment of table select (which is used for non-paid orders via the Touch app) is irrelevant to place an order through a POS station. 

Note, however, that if you want the POS to display items specific to the resident's personal menu when that resident is assigned as a diner at a POS station, then ensure the POS location is enabled with the Use resident personal minus option.