What is a Portal App for POS Champion (Resident)?
Portal App for POS Champions are residents who take on a leadership role in supporting and teaching others to self-order on the Portal App.
What does a Champion need to know and do?
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App Onboarding
- Help peers download and log into the app for the first time.
- Share tips for navigating the app and placing orders.
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Order Assistance
- Support peers in modifying orders or adding notes.
- Explain how to choose between pickup and delivery.
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Reservations Assistance
- Help peers make reservations in the app.
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Payment Guidance
- Help peers understand payment options and how to complete transactions.
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Encourage Use
- Promote the benefits of using the app for convenience and control.
- Be available to answer questions and share your experience.
Identify your Residents to be Champions
To encourage residents to be Portal App champions, click the flyer below to open a printable PDF that you can distribute as needed! Residents with an interest will then reach out to you to get started!