Become a Champion – lead with impact
When you step into the role of a Champion, you're not just mastering a system, you’re becoming a catalyst for growth and confidence with technology in your community.
Whether you're helping teammates master a POS solution, guiding peers through a self-service app, or ensuring financial reporting is spot-on, you’re the trusted expert others turn to.
Champions inspire consistency, elevate excellence and make a real difference every day.
What’s a Portal App for Advanced Ordering (AO) Champion?
Portal App for AO Champions are team members who take on a leadership role in supporting residents’ self-ordering on the Portal App for AO.
Communities may have multiple Champions across different areas or applications. These Champions are encouraged to collaborate closely, share insights and support one another to ensure a seamless experience for residents and staff alike.
Am I eligible to become a Champion?
You might be a perfect fit for the Portal App for AO Campion role if you:
- Assist residents with downloading and logging into the app.
- Help residents place, modify, or cancel orders.
- Support residents in understanding delivery/pickup timing and dietary considerations.
What does a Champion need to know and do?
To be considered an Portal App for AO Champion, you’ll need to be able to confidently:
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Support App Onboarding
- Help residents download the app and complete their first login.
- Troubleshoot login issues and guide password resets if needed.
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Assist Order Management
- Assist with placing, modifying, or canceling orders.
- Add notes or special instructions to orders.
- Ensure orders are correctly marked for pickup or delivery.
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Provide Resident Support
- Answer questions about menu items, order timing, and dietary restrictions.
- Monitor for dropped orders due to dietary changes and help residents re-order if needed.
Ready to step into the Portal App for AO Champion role?
If you’re feeling confident and prepared, talk to your leader about making it official!
Still sharpening your Portal App for AO skills? No problem – start with this Portal App for AO Training Guide and build your path to becoming a Champion.