About Onscreen Signatures
For the transaction types listed below, an onscreen signature can be signed by the end-user to confirm the transaction.
- Bill-to-room transactions
- Diner charge account and department charge account transactions
- Meal plan transactions
When a POS revenue centre is enabled with onscreen signatures, then when a payment is made at the POS, the Signature screen appears to give the diner the option of signing (screenshot below).
The POS operator will tap the Turn To Guest To Sign button, and then flip over the POS screen (if using a touchscreen) or give the diner the tablet (if using a tablet), for the diner to sign using their finger. After the diner completes signing, they will then tap the Done - Return to Operator button.
Requesting Onscreen Signatures be Enabled for your POS Revenue Centre
To enable onscreen signatures for a POS revenue centre and the desired tender types, please open a support chat and ask for a live agent. If you are MealSuite Support, online signatures can be enabled in the client's POS revenue centre via the Finance section; see Configuring a POS Revenue Centre (INTERNAL) > Signature Settings.