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Activating and Configuring the POS Modifiers Grid (i.e., Static Modifiers)

Kevin U
  • Updated

About the POS Default Modifiers Grid (i.e., Static Modifiers)

The POS Default modifiers grid contains extras or add-on products that a POS operator can navigate through for an ordered menu item, such as “well done”, “add pickle”, “no onion”, “dressing on the side”, etc. 

When an ordered item is tapped on the right side, then the modifier grid appears on the left for the POS operator to add any modifiers to the food item.

When a modifier is added to an item by the POS operator, that modifier will appear below its item on a ticket (both onscreen and printed) sent to the KMS.

modifiers1.png

The default modifiers grid can be customized as needed, or used as a template to create a new modifiers grid. 

The default modifiers grid is organized by subpage tiles. A subpage tile itself contains the modifiers.

default_grid_sub_page.png

In addition, there is a "Write In Modifier" tile that allows the POS operator to manually enter a modifier on the POS screen. 

write_in_modifier.png

The Default modifiers grid available in the system for each meal period is as follows: 

  • Subpage Tile: Meat Cooking and Prep 
    • Modifier: Rare
    • Modifier: Medium Rare
    • Modifier: Medium
    • Modifier: Medium Well
    • Modifier: Well Done
  • Subpage Tile: Other Cooking and Prep
    • Modifier: Over Easy
    • Modifier: Over Medium
    • Modifier: Poached
    • Modifier: Fried
    • Modifier: Crispy
    • Modifier: Diced
  • Subpage Tile: Portions
    • Modifier: Double Portion
    • Modifier: Extra Portion
    • Modifier: Small Portion
    • Modifier: Half Portion
  • Subpage Tile: Garnish and Vegetables
    • Modifier: No Vegetables
    • Modifier: Extra Vegetables
    • Modifier: Vegetables on the Side
    • Modifier: Add Lettuce
    • Modifier: No Lettuce
    • Modifier: Add Tomato
    • Modifier: No Tomato
    • Modifier: Add Onion
    • Modifier: No Onion
    • Modifier: Add Pickle
    • Modifier: No Pickle
    • Modifier: Add Mushroom
    • Modifier: No Mushroom
  • Subpage Tile: Condiments
    • Modifier: No Condiments
    • Modifier: Extra Condiments
    • Modifier: Condiments on the Side
    • Modifier: No Dressing
    • Modifier: Dressing on the Side
    • Modifier: Add Ketchup
    • Modifier: No Ketchup
    • Modifier: Add Mustard
    • Modifier: No Mustard
    • Modifier: Add Mayo
    • Modifier: No Mayo
    • Modifier: Add Gravy 
    • Modifier: No Gravy
  • Subpage Tile: Beverages
    • No Ice
    • Add Ice
    • Light Ice
  • Write In Modifier

Renaming the Default Modifiers Grid

You can change the name of the Default modifiers grid. It is recommended to name the grid after the POS location. For example, "Bistro Modifiers". To do so: 

  1. In your Core account, from the left navigation sidebar, select Point of Sale > Grids. The Grids listing screen appears, with the Default modifiers grid listed. 

    grids_screen.png
     
  2. For the Default modifiers grid, select its gear icon in the Actions column and select Edit. The Edit Grid Settings pop-up appears. 

    edit_modifier_grid.png
     
  3.  In the Name field, enter the desired name for the modifiers grid. 
  4. Click Save Changes to apply your changes. 

Copying the Default Modifiers Grid to Create a New Modifiers Grid

Rather than creating a modifiers grid from scratch, you can copy the default modifiers grid and configure it as needed. To do so, complete the following steps:

  1. In your Core account, from the left navigation sidebar, select Point of Sale > Grids. The Grids listing screen appears, with the Default modifiers grid listed. 

    grids_screen.png
     
  2. For the Default modifiers grid, select its gear icon in the Actions column and select Copy. A confirmation message appears. 
  3. Click Copy to the confirmation message. The modifiers grid is copied with the "Copy of" text prefaced to the existing name. 

With the newly-copied grid, you can now rename it and assign it to the appropriate revenue center. To do so:

  1. For the newly-copied modifiers grid, click its gear icon in the Actions column and select Edit. The Edit Grid Settings pop-up appears. 

    edit_copy_modifiers_grid.png
     
  2. In the Name field, enter the name of the modifiers grid.
  3. In the Revenue Centers drop-down, select the revenue center (i.e., POS location) the modifiers grid will be used at. Note that system rule is that if a revenue center is currently assigned a modifiers grid, then that revenue center is not exposed to another modifiers grid for assignment. 
  4. Click the Save Changes button to apply your changes. 

Configuring a Modifiers Grid

  1. In your Core account, from the left navigation sidebar, select Point of Sale > Grids. The Grids listing screen appears, with the modifiers grid listed.  
  2. Click the modifiers grid name. The grid screen appears. 

    default_grid.png
     
  3. A modifier grid exists separately for each meal period (breakfast, lunch, dinner) and as such can be independently modified for a meal period. Click the meal period tab (Breakfast, Lunch, Dinner) of the modifiers grid you want to modify. 

    default_grid_meal_period.png
     
  4. Depending on what you want to modify, refer to the appropriate topic below:

Sorting the Subpage Tiles

The order in which the modifiers are displayed on the POS front-end grid can be adjusted. 

With the modifier grid for the meal period (breakfast, lunch, dinner) open (as per above steps), you can move a subpage tile to its desired spot in the grid by clicking and holding its = icon, and then moving it to the desired spot. The system will automatically push aside any existing tile. 

sort_modifiers.png

Adding a Modifier to a Subpage Tile

With the modifier grid for the meal period (breakfast, lunch, dinner) open (as per above steps), complete the following steps to add a modifier to a subpage tile:

  1. For the subpage tile that you want to add a modifier to, click its Go to Sub-Page link (first screenshot below). The grid window appears with the existing modifier tiles for the subpage tile.  

    go_to_sub_page_beverage.png

    breakfast_beverages.png
     
  2. For an empty tile, click its Add link (first screenshot below). The Add New Tile slide-out panel appears (second screenshot below). 

    breakfast_beverages_click_add.png

    new_tile_slideout.png
     
  3. Select the Modifier option.

    new_tile_slideout_modifier.png
     
  4. In the Modifier Name field, enter the name for the modifier. 
     
  5. In the $ field, you can enter a cost for the modifier (e.g., .50).
     
  6. When an modifier appears onscreen (IO screen, AO screen, KMS stations screen), the modifiers can be highlighted a specific colour.
    1. To assign a colour to the modifier when it appears on an IO or AO screen, select the screen colour that you want to apply: Teal, Green, Purple, Blue, or Pink. 
    2. To assign a colour to the modifier when it appears on a KMS station screen, select the KMS colour that you want to apply: Red, Mid Green, Light Green, Amber, Orange, Light Blue, Light Teal, Mid Purple, Light Purple, Dark Pink. 
       
  7. A modifier tile can be branded with a system image for easier identification on the POS. Note that the images are available are system images and at this time there is no ability to use outside images or edit existing system images. To assign an image to the tile:
     
    1. From the Tile Image section, click Select Image. The Select Image screen appears displaying a library of system images.

      select_image.png
       
    2. Select the desired image and click the Confirm button to add the image to the tile. 
       
  8. With the modifier tile now created, click the Add Tile to Sub Page button. The newly-added modifier tile appears on the grid. Note that the top of the tile states Modifier.

    one_ice_cube.png
     
  9. Repeat the above steps to add other modifier tiles.

Sorting Modifiers Tiles in a Subpage Tile

With the modifier grid for the meal period (breakfast, lunch, dinner) open (as per above steps), complete the following steps to sort the modifier tiles within a subpage tile:

  1. For the subpage tile that you want to add a modifier to, click its Go to Sub-Page link (first screenshot below). The grid window appears with the existing modifier tiles for the subpage tile.  

    go_to_sub_page_beverage.png

    breakfast_beverages_four_modifiers.png
     
  2. You can move a modifier tile to its desired spot in the grid by clicking and holding its = icon, and then moving it to the desired spot. The system will automatically push aside any existing tile. 

    sort_modifier_tiles.png

Removing a Modifier Tile from a Subpage Tile

With the modifier grid for the meal period (breakfast, lunch, dinner) open (as per above steps), complete the following steps to remove a modifier tile from a subpage tile.

  1. For the subpage tile that you want to remove a modifier from, click its Go to Sub-Page link (first screenshot below). The grid window appears with the existing modifier tiles for the subpage tile.  

    go_to_sub_page_beverage.png

    breakfast_beverages.png
     
  2. For the modifier to be removed, click its Delete icon and, and then click Delete to the confirmation message that appears. 
    remove_one_ice_cube.png

Adding a New Subpage Tile

With the modifier grid for the meal period (breakfast, lunch, dinner) open (as per above steps), complete the following steps to add a new subpage tile:

  1. Click the Add link for an empty tile (first screenshot below). The Add New Tile slide-out panel appears (second screenshot below). 

    add_subpage_tile.png

    add_subpage_tile_slide_out.png
     
  2. Select the Sub page option at the top of the slide-out panel. 

    sub_page_option.png
     
  3. In the Sub Page Name field, enter a name for the subpage tile (e.g., "Hot Beverages"). 
     
  4. A subpage tile on a food and beverages grid can be branded with a colour for easier identification on the POS. To assign a colour to the subpage tile, select the desired colour form the Color Customization section. 
     
  5. A subpage tile in a modifiers grid can be branded with a system image for easier identification on the POS. Note that the images are available are system images and at this time there is no ability to use outside images or edit existing system images. To assign an image to the subpage tile:
     
    1. From the Tile Image section, click Select Image. The Select Image screen appears displaying a library of system images.

      select_image.png
       
    2. Select the desired image and click the Confirm button to add the image to the subpage tile. 
       
  6. Click Add Tile. A window of empty tiles appears.

    breakfast_hot_beverages.png
     
  7. Create the modifier tiles for the subpage. Rather than repeat the instructions here, the same instructions are listed above; see Adding a Modifier to a Subpage Tile.
     
  8. Upon adding the modifier tiles to the subpage, close the window. The newly-added subpage tile is displayed in the grid. To change its location in the grid, see Sorting the Subpage Tiles above. 

Assigning POS Default Modifiers Grid to a Revenue Center

To assign the default modifiers grid to a new revenue center (i.e., POS location), complete the following steps:

  1. In your Core account, from the left navigation sidebar, select Point of Sale > Grids. The Grids listing screen appears, with the Default modifiers grid listed. 

    grids_screen.png
     
  2. For the Default modifiers grid, select its gear icon in the Actions column and select Edit. The Edit Grid Settings pop-up appears. 

    edit_modifier_grid.png
     
  3.  From the Revenue Centers drop-down, the currently selected revenue centers are listed. Note that system rule is that if a revenue center is currently assigned a modifiers grid, then that revenue center is not exposed to another modifiers grid for assignment. 
  4. Click Save Changes to apply your changes. 

FAQs

Is a modifier grid available on the Portal app?

No. A modifier grid is not available on the Portal app. It is only available on POS dining room locations, POS quick service locations, and POS service locations. However, modifier prompts (i.e., forced modifiers are available on the Portal app. 

Because modifier prompts are created via the POS Manager module, and the POS Manager module is not available from the Portal app, you must therefore create the modifier prompts via the POS Manager module on either the POS dining room location or POS quick service location (see Creating Modifier Prompts (aka Forced Modifiers) ).

Is a modifier grid available on a self-service kiosk (SSK)?

No. A modifier grid is not available on a self-service kiosk (SSK). It is only available on POS dining room locations, POS quick service locations, and POS service locations. However, modifier prompts (i.e., forced modifiers are available on an SSK. 

How do I create a custom modifier (i.e., write-in modifier) that the POS operator/staff/server can enter themselves?

The default modifiers grid contains a write-in modifier tile for each meal period (breakfast, lunch, dinner). If for whatever reason these are removed from the grid, then they can be re-added. To do so:

  1. Open the modifier grid for the meal period (breakfast, lunch, dinner) open (as per above steps). 
  2. Click the Add link for an empty tile. The Add New Tile slide-out panel appears (screenshot below). 

    add_subpage_tile_slide_out.png
     
  3. Select the Modifier option.
  4. in the Modifier Name field, enter a descriptive name to inform the POS operator that it is a custom modifier.
  5. Select the Open Text Modifier - Staff can change the note or enter their own check box.

    custom_modifier.png
     
  6. Add any color to the tile (explained above).
  7. Add any system image to the tile (explained above).
  8. Click the Add Tile button. The custom modifier tile is added to the grid.