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Viewing Order History from Ordering Apps

Kevin U
  • Updated

For facilities that allow ordering from the MealSuite front-end ordering apps (Touch app, Portal app, POS), then the order history of items that required kitchen preparation (i.e., item had been "fired" to the kitchen") is available from the Meal Activity tab of the resident/patient. To view the Meal Activity tab for a resident/patient: 

  1. In the Core system, open the resident/patient profile.
     
  2. Click the Meal Activity tab, where transaction records of fired items are listed. Each transaction record includes the following details:
     
    • Order Number
    • Delivery Date
    • Meal Period (Breakfast, Lunch, Dinner)
    • Meal Delivery Location 
    • Item Count
       
  3. By expanding the Item Count by clicking the down arrow, a section expands with the following details:
    • Created At/By
    • Delivered At (if delivered to room)
    • Production Completed at (date and time when order was bumped)
    • Ordered Items
meal_activity_tab.png

Note: If the facility is using POS, then items that are not fired to the kitchen will print on the POS receipt, and can be viewed on the POS Sales Activity Report.