- Entering Service Notes for a Resident/Patient
- Entering Profile Notes for a Resident/Patient
- Profile Notes Updated from EHR
- Displaying Profiles Notes on AO and IO Screens and KMS Tickets
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FAQs
- What people reports can print the daily notes?
- What people reports can print the meal period (breakfast, lunch, dinner) notes?
- What people reports can print the snack time (snack AM, snack PM, snack HS) notes?
- What report can I use to see all daily notes, meal period notes, and snack time notes for a list of residents/patients?
- Is there a report that captures the service notes across resident/patients?
- Is there a report that captures the profile notes across resident/patients?
Entering Service Notes for a Resident/Patient
The Service Notes section (screenshot below) of a person’s profile allows you to enter the following types of notes:
- Daily
- Breakfast
- Lunch
- Dinner
- Snack AM
- Snack PM
- Snack HS
These notes will print on people reports, the front-end ordering apps (POS, and IO and AO order screens in the Touch app) to aid your servers when they are serving residents/patients, and KMS production tickets (both onscreen and printed). For example, assume the resident requires a lip plate when being served, then in the Daily field, you would enter “Lip Plate”. Assume at dinner they prefer their food cut up, then in the Dinner field you would enter “Cut up food”.
The limit for a service note is 100 characters.
Entering Profile Notes for a Resident/Patient
The Profile Notes section (screenshot below) of a person’s profile allows you to add notes about the patient/resident that does not relate to their meal service. For example, a note about a nutrition assessment being completed on a specific date. These notes will print on people reports, the POS system, and the Touch app to aid your servers when they are serving the residents/patients.
There is no character limit for a profile note.
After adding the note, click Save at the top of the panel. A timestamp is applied to the note along with the username of the person who added note.
Profile Notes Updated from EHR
If your account utilizes a MealSuite Connect interface to an EHR, then any profile notes included in a message from the EHR are added to the Profile Notes section.
The most recent profile note is displayed at the top of the list.
About Profile Notes Automatically Added from PointClickCare® (PCC)
When processing a diet order update from PointClickCare (PCC) via the Connect interface, and the PCC diet order contains an Additional Directions note (first screenshot below), then the profile note in MealSuite is caveated with the text: PointClickCare Diet Order Additional Directions: followed by actual note, so as to clearly indicate that the note is from PCC (second screenshot below).
If the Additional Directions note is updated in PCC, then the profile note is also updated.
Displaying Profiles Notes on AO and IO Screens and KMS Tickets
To have profile notes appear on the AO and IO screens and KMS tickets, please reach out to MealSuite Support. If you are MealSuite Support, reference the following internal article: Including Profile Notes on AO and IO Screens and KMS Tickets.
FAQs
What people reports can print the daily notes?
The following reports will print the daily notes for a resident/patient:
- Dietary Profile Report (People) - lists Dietary Information
- Meal Service Report (People) - lists Meal Service Details (but not Food)
- Snack Service Report (People) - lists Snack Service Details (but not Food)
- Tray Card Ticket Report (People) - lists Dietary Needs (no Food)
- Tray Menu Tickets Report (People) - for Non-Select & Advance Ordering
- Person-Specific Select Menus Report (People) - for Table Select & Advance Ordering
What people reports can print the meal period (breakfast, lunch, dinner) notes?
The following reports will print the meal period notes for a resident/patient:
- Dietary Profile Report (People) - lists Dietary Information
- Meal Service Report (People) - lists Meal Service Details (but not Food)
- Tray Card Ticket Report (People) - lists Dietary Needs (no Food)
- Tray Menu Tickets Report (People) - for Non-Select & Advance Ordering
- Person-Specific Select Menus Report (People) - for Table Select & Advance Ordering
What people reports can print the snack time (snack AM, snack PM, snack HS) notes?
The following reports will print the snack time notes for a resident/patient:
- Dietary Profile Report (People) - lists Dietary Information
- Snack Service Report (People) - lists Snack Service Details (but not Food)
- Snack Delivery Worksheet (People)
What report can I use to see all daily notes, meal period notes, and snack time notes for a list of residents/patients?
It is recommended you use the Dietary Profile Report (People).
Is there a report that captures the service notes across resident/patients?
The Meal Service (People) report lists service details, including service notes, across a group of selected residents/patients.
Is there a report that captures the profile notes across resident/patients?
The Meal Service (People) report lists service details, including the most recent profile note, across a group of selected residents/patients.