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Managing a Resident's Table and Seating Arrangement (i.e., Assigning Dining Area)

Kevin U
  • Updated

About Assigning Dining Areas to Residents

Dining areas in your account are created and configured in Tools & Setup > Facility Builder (see Adding and Configuring Dining Areas). For residents who have the table select (aka instant ordering) service type, you assign them to dining areas, table and seats.* 

A resident can be assigned a single dining area for all their meals periods during the week, or can be assigned to various dining areas for different meal period/days of the week combinations. In addition, you also have the option of assigning a specific table and specific seat to the person for a dining area.

Note that the dining area that is assigned to a resident determines the menu that is to be served to the resident. This is accomplished via the menu service location (MSL), which can be thought of as the “connecting piece”: the dining area is assigned to an MSL, and a menu is assigned to an MSL. 

people_profile_dining_area_MSL_menu3.png

Assigning a Dining Area to a Resident

To assign a dining area to a resident, complete the following steps:

  1. Open the resident's profile.

  2. From the Dining Room field, select the dining area.  

    select_dining_area.png

    Note:     Dining areas enabled with manual census are not available to be assigned to a person.

  3. Click Save at the top right of the panel apply your changes. 

Assigning Table and Seat to Resident (Optional)

Once a resident has been assigned a dining area, you have the option of assigning a table and seat to a resident. To do so:

  1. Open the person’s profile.

  2. From the Table field, select the table.

    select_table.png

  3. From the Seat field, select the seat. 
    assign_seat.png

    If the seat is already assigned, it presents with the person icon (seat_occupant_icon.png). Hovering your cursor over the icon displays the person's name. 

    person_assigned_seat.png

    You can assign a person to a currently-occupied seat. When a seat is assigned more than one person, it presents with the multi-person icon (multi_person_icon.png). Hovering your cursor over the icon displays the names of the persons. 

    multi_person_icon_hover.png

  4. Click Save at the top right of the panel to apply your changes.

Assigning Dining Area by Meal Period and Day

A resident can be assigned specific dining areas (and optionally table and seat) by meal period (breakfast, lunch, dinner) and day of the week combinations. To do so, complete the following steps:

  1. Open the resident's profile.

  2. Below the Dining Room field, click the Assign by Meal link (first screenshot below). The Assign Dining Area by Meal window appears (second screenshot below). 

    assign_by_meal.png

    assign_dining_area_by_meal.png

  3. Select the desired dining area and optionally the table and seat from each corresponding meal period and day of the week combination cell.

  4. With the Copy Monday to All Days button selected, when a change is made to a meal period on Monday, that change flows down to all days for that meal period.

    copy_monday_to_all_days.png

    Note: If you applied changes with the Copy Monday To All Days button, then by clicking the button again, the changes will be reverted. 

  5. Click Apply to apply your changes. 

Note: Dining areas enabled with manual census are not available to be assigned to a person.

Removing a Resident from their Assigned Table

To remove a resident from their assigned table, complete the following steps:

  1. Open the resident's profile. Notice that the Table field contains the diner's currently assigned table. 

    table.png

  2. Click into the Table field and then click the check mark adjacent to the table to remove the check mark. 
    table_remove.png

  3. The Table field now has no assigned table. 

    table_empty.png

  4. Click the Save button to apply your changes. 

    save_people_profile.png

Removing a Resident from their Assigned Seat

To remove a resident from their assigned seat, complete the following steps:

  1. Open the resident's profile. Notice that the Seat field contains the diner's currently assigned seat. 

    assigned_seat.png

  2. Click into the Seat field and then click the check mark adjacent to the seat number to remove the check mark. 
    assigned_seat2.png

  3. The Seat field now has no assigned seat. 

    seat_empty.png

  4. Click the Save button to apply your changes. 

    save_people_profile.png

FAQs

I am only seeing "In Room" from the Dining Area field?

If the only option is In Room for the Dining Area field, it indicates that your residence areas are enabled as "dining areas" for in-room delivery, but either a traditional dining area is not set up in your account, or is set up but has the Manual Census check box selected (a dining area enabled with manual census is not available to be assigned to a person).

How can I see the names of residents assigned to tables/seats (i.e., table mates)?

In a person's profile, select the desired table from the Table field. Then click into the Seat field to display any assigned seats, which are identified with the person icon (seat_occupant_icon.png). Hover your cursor over a person icon to display the name of the person assigned to the seat. 

table_mates.png

*Can a resident who does not have the table select (aka instant ordering) service type be assigned to a dining area, table and seat?

Yes. A resident's service type does not prevent them from being assigned to a dining area, table and seat. Therefore, a resident with the advanced ordering service type or non-select service type can be assigned to a dining area, table and seat.

Is there a method in the system for a resident to choose their preferred dining area?

No. The resident will inform facility staff of their preferred dining area. The resident can choose different dining areas depending on the meal period (breakfast, lunch, dinner) and day.

When staff know the resident's preferred dining areas, they can then assign/change the dining areas to the resident profile in the system, as per above steps.