Snack Delivery Worksheet (People) - November 2026 Functionality

• About the Snack Delivery Worksheet
  • Where is the Info Pulled From?
• Selecting People to be in the Report
• Report Settings
  • Content
  • Format
  • Optional Content
• FAQs
  • Snack items are not generating/printing for a resident?
  • A menu item is not being printed on a ticket/label for my resident/patient?
  • A resident is being served a snack not on the snack menu?
  • I extended a snack recipe with therapeutic substitute items. Why am I not seeing those items on the snack worksheet of residents/patients with therapeutic diet orders?
  • An item is showing on the report but I believe should not be due to the person's assigned allergen?
  • Why is a Diet Order in Red Font?
  • Why is an Allergy "Unknown"?
  • Can I sort the Snack Delivery Worksheet by diet type or texture type?
  • Items are being printed for a resident/patient, but I don't see those items in their personal menu?
  • See also: General FAQs for all People Reports

About the Snack Delivery Worksheet

The snack delivery worksheet lists the snacks to be served for each person throughout the day. This worksheet is designed to be used during “snack pass” to inform you of what snacks to deliver. The worksheet lists snacks for each person based on their diet type, their allergens, and their personal menu customizations. Any service snack notes that were entered for a person via their profile are also included.

Note: A person marked off-premise will not be included in the report.

Where is the Info Pulled From?

The snacks listed in the worksheet for a person come from a scheduled snack menu that shares the same menu service location of the person's assigned residence area that is enabled for room delivery.

In addition, any items (i.e., personal item, specific substitute or fallback substitute) that have been added to a person's personal menu in a snack time (AM, PM, HS) are also listed in the worksheet. 

Selecting People to be in the Report

Select the people to be included in the report via the following separate instructions: Selecting People to be Included in Reports.

Report Settings

After selecting the people to be included in the worksheet, select Food Service Reports > Snack Delivery Worksheet from the left side of the screen. The Snack Delivery Worksheet section appears for you to select the worksheet settings.

Content

• Date - select the date range range from the From and To calendar fields. To enter a single date, keep the same date in each field. 
   
• Snacks - select the snack times (snack am, snack pm, snack hs) to generate the worksheet for.
   
• Snack Choices: 
  • List all suitable snack choices - all snacks for each choice are listed. Choice 1 items are bolded on the report. This option is ideal for a select service in which snack options are available for a resident or patient to choose from.
  • List one snack choice per person - only a single choice from each menu category is listed. This option is ideal for the non-select service in which the listed snacks are delivered to a resident or patient.
     
• People ID 
  • None - does not include a person’s identification information.
  • Date of Birth - includes the person’s date of birth.
  • Client ID - includes the person’s client ID (assigned by your facility).
  • MRN - includes the person’s MRN (medical record number) from the EHR system.

Format

• Sort By:
  • Person Name - sorts the report alphabetically by last name of resident/patient.
  • Room - sorts the report according the layout on the Residence Builder screen, which automatically sorts units by numerical and alphabetical order. 
  • Delivery Sequence - sorts the report according to the Delivery Sequence feature, which allows for the customized sorting of dining areas and their tables and seats, and residence areas enabled for room delivery and their rooms and beds. For more information and instructions on setting the sorting for the Delivery Sequence feature, see Setting the Sorting for the "Delivery Sequence" Feature. 
     
• Group By (available if more than one snack time is selected in the Snack field and if Room or Delivery Sequence is selected in the Sort By field):
  • Residence Area - the report is structured by residence areas and the selected snack times. For example, in the screenshots below, "Sunny Area - Snack AM" lists the morning snacks, followed by "Sunny Area - Snack PM" listing the afternoon snacks. Note that the residence areas are sorted on the report according to the selected Sort By option: Room or Delivery Sequence. 
    
    
    
     
  • Snack - the report is structured by the selected snack times (Snack AM, Snack PM, Snack HS). For example, in the screenshot below, Snack AM lists the morning snacks, followed by Snack PM listing the afternoon snacks. Note that within each snack time, the snacks are sorted by residence area according to the selected Sort by option: Room or Delivery Sequence. 
    
    
    
     
• Start each area on a new page (available if Room or Delivery Sequence is selected) - generates the report with a page break between each residence area.
   
• Highlight Allergies and Non-Regular Diet Orders - highlights in yellow a person’s allergies and non-regular diet types, textures, and fluid types.

Optional Content

• Diet Intervention - includes only the names of a person’s assigned diet interventions in the header. The personal menu customizations (personal menu item, fallback substitute, a do not serve item, or a serving size adjustment) that are added to a personal menu as a result of a diet intervention are not identified as diet interventions. 

A menu item is not being printed on a ticket/label for my resident/patient?

If a menu item is not being printed for a resident/patient, check the following:

• Check the personal menu for the resident/patient to see if the item is excluded (ensure the Display Excluded Items option is enabled). Excluded items are displayed with a strikethrough and can be due to the following:
  • An allergen assigned to the resident/patient.
  • An item manually marked as do not serve for the resident/patient.
  • The resident/patient has the advanced ordering service type and chose to skip a meal.
     
• If the resident/patient is assigned a therapeutic diet order (i.e., a non-regular diet order), then it could be that no recipe is extended for that therapeutic diet order on the extension grid for the menu item. Ensure the extension grid for the menu item is configured accordingly. See Working in a Menu Item Extension Grid.
  
  or
  
  If the menu item is a fluid recipe, and the resident/patient is assigned a fluid type, then check the fluid substitution grid for the associated recipe of that menu item. Ensure the fluid substitution grid for the fluid recipe is configured accordingly. See Extending a Fluid Recipe with Fluid Recipe Substitutes.

A resident is being served a snack not on the snack menu?

This most likely indicates the resident is on a therapeutic diet order, and as such the system is offering the therapeutic substitute item that has been extended for the regular snack item that is on the menu. 

To open, view or change the therapeutic substitutes of an item, see Working in a Menu Item Extension Grid.

To change the diet order for a resident, see Assigning Diet Order (Diet Type, Texture Type, Fluid Type) to Person.

A recipe (i.e., menu item) is associated with an allergen group via one or more of its ingredients. If an item is not removed from the report that you believe should be removed due to the assigned allergen on the person's profile, then first confirm if the recipe is associated with that allergen group. To do see Viewing Allergens Associated with a Recipe.

If the recipe is associated with a different allergen group than the allergen group currently assigned to the profile, then you can assign the correct allergen group to the profile. See Assigning Allergens to a Person.

or

If the recipe is not associated with what you believe is the correct allergen group assigned to the profile, then you can associate the recipe to the correct allergen group by adding the affected ingredient to the allergen group. See Adding Food Items to Allergen Group. 

Why is a Diet Order in Red Font?

If the diet order (diet, texture, fluid) for a person is in red font, it indicates that their diet order is invalid, and as such their diet order needs to be resolved. For more information, see Invalid Diet Orders. 

Why is an Allergy "Unknown"?

When a Connect message contains an unknown allergen from the EHR that remains unresolved (i.e., the EHR allergen is not mapped to a MealSuite allergen group), then the report prefaces the allergy with Unknown:

If there are multiple unknown allergens, then Unknown: is listed once with each unknown allergen listed after. 

Can I sort the Snack Delivery Worksheet by diet type or texture type?

No. You cannot sort the Snack Delivery Worksheet by diet type or texture type. 

Items are being printed for a resident/patient, but I don't see those items in their personal menu?

Items on a resident/patient's personal menu will print on a report/label. Therefore if items are being printed that you do not see in a personal menu, it most likely means the personal menu is set not to display the item(s). Via the Display Options of the personal menu, you can configure the following to display/not display:

• Snack items
• Also available items
• Specific menu categories

See also: General FAQs for all People Reports