Core System Enhancements & Defect Fixes - May 2026 – MealSuite

May 21 Enhancements
May 14 Enhancements
- Copying Customizations when Changing Diet Order
- New Filter to Exclude Personal Menu Items when Adding Items from Production in a PO Shopping Cart
May 12 - Recipe Labor and Cost
- Skill Level and Preparation Time for a Recipe (i.e., Recipe Labor)
- Recipe Labor Cost
May 12 - Registered Dietitian (RD) Signatures
May 12 - Updated UI for People Reports
May 12 - Menu Budgeting and Cost Analysis Improvements
May 12 - Migration of Touch Admin Reports to Core System
May 12 - French Language Support for Canadian Accounts
May 5 - Migration of Certain Touch Admin Functions to the Core System
Defect Fixes

May 21 Enhancements

Unscheduling a Menu

The workflow to unschedule a menu has been simplified. There now exists an Unschedule link in the Start date & Forecasting tab when you open the menu settings. See “Unscheduling” a Menu for more information and the updated workflow steps.

When a Menu Template Does not Exist for a Menu Type

If there is no menu template published by any parent/grandparent accounts for a specific menu type, then when clicking that menu type tab on the Menu Templates screen, the screen indicates such with a message, and informs you that you can create a menu for that menu type via the Menus Listing screen (either by Making a Copy of a Menu or Creating a New Menu from Scratch).

Previously, if there was no menu template published by any parent/grandparent accounts for a specific menu type, then the menu type tab was simply not available on the Menu Templates screen.

Populating Shopping Cart from Production: New Filter

When populating a shopping cart by adding items from production, the new filter of Exclude Personal Menu Items has been added to the Add Items from Production modal. When selected, then any personal menu items added to resident/patient profiles will not be included in the shopping cart.

May 12 - Recipe Labor and Cost

Skill Level and Preparation Time for a Recipe (i.e., Recipe Labor)

When reviewing master recipes to select for your menu, you can easily view the skill level and preparation time required to create the recipe (aka recipe labor). Having knowledge of the skill level and preparation time helps you select recipes that are suitable for your staff resources.

A recipe presents with easy-to-ready tags that indicate the skill level and preparation time. By viewing these tags, you are prevented from having to read through the full recipe to understand its complexity. See Skill Level and Preparation Time for a Recipe (i.e., Recipe Labor).

Recipe Labor Cost

You have the option to applying labor costs to recipes. If so, the cost for one recipe serving (i.e., estimated serving size) includes both the food cost and the labor cost, and will be shown at the top left of an open recipe (first screenshot below) or the Labor Cost column on the Recipes Listing screen (second screenshot below).

By including recipe labor costs, you are better able to assess the budget when building a menu (see Menu Costs and Budgeting for more information).

May 12 - Registered Dietitian (RD) Signatures

Per state regulations, a facility must serve a menu approved by a registered dietitian (RD). The system now allows a digital signature from an RD to be applied to a menu to certify that the menu meets dietary regulations and requirements for the state.

RD signatures are applied to menus owned by a corporate parent account for their child facility accounts to copy those menus to their accounts (via the Menu Templates screen). In addition, if a facility does have an RD on site, then that facility can easily apply the RD signature to their own menus.

See:

May 12 - Updated UI for People Reports

A new UI has been introduced for the People Reports screens! Clearer selections, smarter defaults and better organization will make it faster to find the right report and generate it with confidence. You’ll spend less navigating, and more time getting the insights you need. See:

May 12 - Menu Budgeting and Cost Analysis Improvements

When setting the sensitivity for when the Over Budget alert appears on the Menus Listing screen, the UI has been updated, and new explanatory text has been updated and displayed directly onscreen (rather than a tooltip) to allow for a clearer understanding of the functionality.
On the Menu Cost Analysis screen, additional highlighting has been added to make it easier to identify when there are over budget instances:
- If budgeting by a daily food amount per resident, then when at least one choice selection in a day is over budget, then its week row is highlighted.
- If budgeting by meal period amount per resident, then when at least one meal is overbudget in the week, then the meal row will be highlighted (excluding the budget column cell).
- If any day within a week exceeds the meal budget then that week row will also be highlighted (excluding the budget column cell).
On the Menu Cost Analysis screen, when a day is over budget, its associated Week is now a link that when clicked opens the week-at-a-glance (WaaG) view.

May 12 - Migration of Touch Admin Reports to Core System

The following reports are now available to be run from the Core system (rather than the Touch Admin software):

May 12 - French Language Support for Canadian Accounts

Synergy Tech Suite supports French translation of the platform. Reach out to MealSuite Support to have French translation enabled for you account.

When enabling French language for your account, inform MealSuite Support if French or English is to be the default language of the account when logging in. Regardless of the default language, an individual user can easily toggle between each language depending on their preference.

In addition, when working with reports, a separate language toggle allows you to select the desired language to generate the report in regardless of the platform language.

More about French translation:

Translations are generated dynamically using advanced machine learning models. While we strive for high accuracy, translations, especially those involving abbreviations, may not always be precise. Efforts to refine translation quality are ongoing.
User-inputted data, such as notes entered for resident/patient profiles and reports, are not translated by the system.

May 5 - Migration of Certain Touch Admin Functions to the Core System

The following functions are now available in the Core system (note that functions with INTERNAL are locked to MealSuite employees only):

Digital Menu Board
- Creating and Editing a Menu Board Configuration
- Activating a New Menu Board Device (INTERNAL)
Touch App report presets (i.e., default settings):
POS Devices:
Printers:
Lane/3000 and iPP320 PIN Pads:
PAX Terminals:
- Configuring a PAX Terminal (INTERNAL)
Portal configuration (INTERNAL)
- Configuring the Portal App for POS Orders (i.e., Paid Orders) (INTERNAL)
- Configuring the Portal App for Advanced Orders (i.e., Non-Paid Orders) (INTERNAL)
Menu website configuration (INTERNAL)

What Do I Need to Do?

When opening a screen for a function that has been migrated, a message banner appears at the top of the screen stating that the experience has been improved, along with an Try [Function] button.

Already Have Core Account Access?

If you already have an active user profile to your Core account, then when clicking the Try [Function] button, a message appears stating that the function has moved to your Core account with a button that takes you directly to the Core login screen.

Do Not Have Core Account Access?

If you do not have Core account access, or you do but your Core account user profile is inactive, then when clicking the Try [Function] button, a message appears prompting you to link your Core account by entering your email address and first and last name.

If you do have Core account access, but your user profile was inactive, you'll be prompted to check for an email and click the This was me, accept and link my logins button which will reactivate your Core account access, and automatically redirect you to the Core login screen.

If you do not have Core account access for the email address entered, you'll be prompted to create a Core account user profile via the form below. No welcome email will be sent, and you will be automatically redirected to the Core login screen.

Are the Functions Still Available in the Touch Admin Software?

Yes. The above functions will still be available in the Touch Admin software. However, they will eventually be removed at a future date; therefore it is strongly encouraged to use the functions in the Core system.

Also note that regardless of which system you use, the data will be the same (i.e., making a change in one system also updates the other system). The Core system and the Touch Admin system are front-end platforms, whereas the data is from a single back-end source.

To access the help article for an above function that is now in the Core system, click its link.

Defect Fixes

May 29

Area	Details
Menus	When copying and pasting extensions on menu item extension grid, addressed issue with system mistakenly keeping previous portion value instead of the pasted value. (Internal reference: DEF-13097)
Connect	Fixed issue with PCC Connect interface webhook being assigned to incorrect resident profiles. (Internal reference: DEF-13038)

May 27

Area	Details
Connect	Resolved sync issue with PCC Connect due to API error. (Internal reference: DEF-12865)
Internal Settings	Added new permissions to internal configuration for user and account management. (Internal reference: MS3-10871)

May 22

Area	Details
Menus	Fixed instability issues with the menu day view. (Internal reference: DEF-12954)
People	Addressed issue on personal menu with non-food items mistakenly displaying with portion size of 1.0 or unknown, and with some food items mistakenly displaying portion size as unknown. (Internal reference: DEF-12854)
Connect	Fixed issue with error occurring when setting up the PCC Connect API settings. (Internal reference: DEF-12867)

May 21

Area	Details
Recipes	When adding a regular recipe to an extension grid, resolved issue portion size amount stating "null" rather than the regular recipe's portions size amount. (Internal reference: DEF-12804) Fixed issue when working in a recipe extension template (corporate accounts only) that was causing error when clicking the Save button. (Internal reference: DEF-12796) On a recipe extension grid, when editing an extension cell for a recipe with a scoop utensil as the portion size, fixed issue with inability to make changes if Portion field is in decimals. (Internal reference: DEF-12703) For a French/English multilingual site (CDN accounts only), resolved issue with certain allergens not being translated for a recipe. (Internal reference: DEF-12675)
Menus	On the Week-at-a-Glance (WaaG) Report that includes a special event menu, resolved issue with special event menu name mistakenly appearing in front of each item in the special event menu. (Internal reference: DEF-12712) On the Opening and Printing Week-at-a-Glance (WaaG) View resolved issue with item being mistakenly indicated as recommended restricted. (Internal reference: DEF-12295) For a serving size adjustment for a menu item, resolved issue with serving size being mistakenly overridden when the portion size at recipe level was updated. (Internal reference: DEF-11386)
People	For a serving size adjustment on a personal menu, resolved issue with serving size being mistakenly overridden when the portion size at recipe level was updated. (Internal reference: DEF-11386)
Connect	Resolved sync issue with PCC Connect interface. (Internal reference: DEF-12582) Fixed issue causing Connect messages being stuck with the "Awaiting Processing" status. (Internal reference: DEF-11660)
Vendors	Resolved issue with 3rd-party partner vendor integration for new accounts in which most current DC and order guide information was not being mapped. (Internal reference: DEF-12812)
Internal Settings	Resolved issue with Linked Branded Products tab not loading for specific food item. (Internal reference: DEF-12419) Fixed issue with inability to update vendor pack size. (Internal reference: DEF-12307) Fixed issue with false "No Food Selected" records on Vendor Product Linking screen. (Internal reference: DEF-11715) For a branded product, fixed issue with multiple identical nutrient sources. (Internal reference: DEF-7109)

May 20

Area	Details
Recipes	Resolved issue with nutrition labels not matching the detailed nutrient analysis view. (Internal reference: DEF-12826)
Menus	Addressed issue with RD signature being mistakenly removed when swapping an item in a flex group. (Internal reference: DEF-12810)
Connect	Fixed synching issues with PCC Connect in which new profiles were not being admitted, and existing profiles not being updated. (Internal reference: DEF-12724)

May 19

Area	Details
People	Resolved issues with do not serve (DNS) items not being listed on people reports when the DNS was added via a diet intervention. (Internal reference: MS3-7175)

May 14

Area	Details
Recipes & Foods	For a recipe extension template, when searching for a recipe to add as an ingredient, resolved issue where therapeutic recipes were not appearing in the ingredient search results. (Internal reference: DEF-12678) On the Temperatures tab (Tools & Setup > Recipe Tools) resolved issue with values in the Type column not translating to French (CDN accounts only). (Internal reference: DEF-12658) Resolved issue with incorrect nutrient information displayed for a food item. (Internal reference: DEF-12538) Addressed issue with the Include in Scaled Recipes and Cookbooks option not being selected for a recipe that was created from an extension template on recipe extension grid. (Internal reference: DEF-12114) Resolved cost issue for prepared food item. (Internal reference: DEF-12098)
People	Resolved issue with error occurring when generating the Personal Menu Nutrient Summary and Personal Menu Nutritional Analysis reports. (Internal reference: DEF-12450) Resolved issue with non-select logic for personal menu mistakenly resulting in Substitute Needed text. (Internal reference: DEF-12388)
Connect	Fixed issue with an existing mapped profile mistakenly displaying as "Unknown person" in Message Details column on the Connect screen. (Internal reference: DEF-12266)
Menus	Fixed issue with error occurring when attempting to print Daily Display Menus report. (Internal reference: DEF-12737)
Vendors & Vendor Products	Resolved issue with inability to manually update vendor pack sizes. (Internal reference: DEF-12434) For a corporate account, resolved the issue with cost of a vendor product selected for for a food item displaying lower than the actual cost of the food item (i.e. ingredient) in a recipe. Accomplished by excluding unavailable pricing (previously counted as $0) from the average cost calculation. (Internal reference: DEF-12229)
User & Account Management	For corporate account, addressed issue on login modal with Corporation being mistakenly the second tab after the Facility tab. (Internal reference: DEF-12701)

May 13

Area	Details
Menus	For the Diet Extension report, fixed issue with "0 unknown" appearing as the portion size for substituted recipes. (Internal reference: DEF-12720)

May 12

Area	Details
Recipes & Foods	Addressed issue with recipe yields unexpectedly changing. (Internal reference: DEF-12672) For the Recipe Information tab of an open recipe, resolved UI issues with the Portion Size. (Internal reference: DEF-
People	On personal menu with items set as DNS in the choice 2 selection, fixed issue with those items not showing when the Display Excluded Items option being selected. (Internal reference: DEF-9813)
Menus	Resolved an issue where the weekly job responsible for removing soft-deleted menu items was failing due to a database query timeout, preventing the cleanup from completing successfully. (Internal reference: DEF-12260) For the Diet Extensions / Therapeutic Spreadsheet report and Week-at-a-Glance (WaaG) report resolved issue with temporary substitution items being incorrectly displayed when the Service Date option was selected. (Internal reference: DEF-11387) Resolved issue with duplicate menu items when viewing non-regular diet/texture combinations. (Internal reference: DEF-12215) Fixed issue with menu item portion size mistakenly listed as "Unknown". (Internal reference: DEF-11886)
Vendor Products	Resolved issue causing failure when attempting to import vendor product list. (Internal reference: DEF-12625) Addressed issues with filters on Vendor Product List screen not being honoured. (Internal reference: DEF-11342)
User & Account Management	Resolved issue with system timeout occurring prematurely for an SSO user. (Internal reference: DEF-12655)
Internal Settings	When assigning a brand to a product, resolved issue with error occurring (due to outdated data stored in the system). (Internal reference: DEF-12435) When activating a non-partner vendor, the button at top right of the Vendor Activation modal has been changed from Save to Activate Vendor. (Internal reference: DEF-8315) When accessing the vendor settings for a non-partner vendor, two new fields are now available to help manage the vendor configuration: External Activation Form URL Activation Timeline Message (Internal reference: MS3-9877)

May 7

Area	Details
People	On the personal menu and Meal Service report, fixed issue with regular fluid recipe mistakenly showing instead of its fluid recipe substitute. (Internal reference: DEF-12649)

May 5

Area	Details
Recipes & Foods	Fixed issue with error occurring when attempting to add ingredients to a recipe. (Internal reference: DEF-12436) Fixed issue causing error when attempting to update a recipe variation group. (Internal reference: DEF-12377) Resolved issue with missing branding products for a specific food item. (Internal reference: DEF-12342) When making a copy of a recipe, fixed issue with the "save as" process failing due to a false "name has already been taken" message. (Internal reference: DEF-12291) Fixed formatting issue of generated PDF when printing a single recipe (via Print Preview button). (Internal reference: DEF-11868)
Menus	Resolved issue with an Also Available menu not enabled as a "house fallback" incorrectly being treated as a house fallback for the item-selection logic on personal menus. (Internal reference: DEF-12258) Addressed issue with a menu losing its "Honor forecasting settings" method when a budget is applied. (Internal reference: DEF-12217)
People	Fixed issue with the Dining Area filter on the People Listing screen not honouring results. (Internal reference: DEF-12334) Resolved issue on personal menu in which a false "Substitute Needed" text was appearing. (Internal reference: DEF-12147; DEF-10958)
HACCP	The temperature unit of measure (F or C) that is set for a site (enabled by MealSuite Support; see Selecting the Default Temperature Type for an Account (INTERNAL) is now honoured in the HACCP module. (Internal reference: POS-1282)
Internal Settings	Resolved issue with the Enterprise Insights report showing incorrect year. (Internal reference: DEF-12392) Fixed issue with inability to edit a product license. (Internal reference: DEF-12188) Fixed issue with root role not being honoured when logged into specific account via global proxy. (Internal reference: DEF-12180)

May 4

Area	Details
Recipes	Fixed issue with inability to search for ingredient via its vendor product. (Internal reference: DEF-12550)
Vendors & Products	Fixed issue with vendor not being available when setting vendor priority. (Internal reference: DEF-12550)
Purchase Orders	Fixed issue with inability to search for product. (Internal reference: DEF-12550)