Point of Sale (POS)

POS Dining Room & Quick Service - How To's

• POS Dining Room - Quick Reference Guides
• POS Quick Service - Quick Reference Guides
• FAQs: POS
• POS Dining Room - Logging In
• POS Quick Service - Logging In
• POS Dining Room - Seating Residents and Staff Members

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POS Dining Room - Host Mode

• POS Dining Room - Seating Diners in Host Mode
• POS Dining Room - Managing Reservations in Host Mode
• Configuring Reservation Settings for a Dining Room (for POS and the Portal app)
• POS Dining Room - Managing the Floor Plan for a Dining Area (via the POS Manager Module)

POS - Managing To Go Orders

• POS Dining Room - Managing To Go Orders (i.e., Pickup and Delivery)
• POS Quick Service Location - Managing To Go Orders (i.e., Pickup and Delivery)
• Configuring Delivery and Pickup (aka To Go Order) Times
• Entering Preparation Times (aka Firing Times) for Delivery and Pickup Orders (aka To Go Orders)
• Configuring Delivery and Pickup Fees to be Automatically Added to To Go Orders

POS Printers & Receipts

• FAQs: POS Printers
• POS Receipt Examples
• Configuring POS Receipt Printing and Ticket Closing
• POS - Reprinting a Past or Failed Print Job (e.g., Receipts)
• Displaying Nutrients on POS Receipts

POS Reporting

• POS Reporting (from Core System)
• POS - Cashout Report to Print at End of Shift
• POS - Running an End of Day Report (via the POS Manager Module)
• POS - Running the Real Time Info Report (via the POS Manager Module)
• POS - Meal Participation Report
• POS - Dashboard Screen & Reports (via the POS Manager Module)

Configuring a POS Location

• Requesting a New POS Location
• Configuring Service Settings for a POS Location
• Enabling Meal Courses in the POS
• Enabling Penny Rounding for Cash Transactions
• Entering Containers in the POS for Tare Calculations

POS Items - Pricing and Quantities

• Adding Prices for POS Menu Items and Products (via the Touch Admin Software)
• Adding or Editing Prices of Menu Items and Products (via POS Manager Module)
• Entering Quantity or Sold Out Status for Menu Items and Products (via the POS Manager Module)
• Configuring Sales Taxes in the POS
• Applying the Credit Card Fee to Categories
• Discounts and Vouchers in the POS

POS Items - Modifiers

• About POS Item Modifiers
• Creating Modifier Prompts (i.e., Forced Modifiers)
• Activating and Configuring the POS Modifiers Grid (i.e., Static Modifiers)

Managing Meal Plans

• About Meal Plans
• Creating and Editing a Meal Plan
• Meal Plans and Diners
• Sharing a Meal Plan
• Guests Using a Resident's Meal Plan (for POS Dining Rooms)

Gift Card Configuration

• About Gift Cards
• Creating a POS Preloaded Gift Card Product (i.e., with Fixed Dollar Amount)
• Creating a POS Gift Card Load Product to Load Gift Cards with Custom Amounts
• Manually Adding an Unloaded Gift Card and Loading an Amount On It
• Viewing Issued Gift Cards, Balances, and Transaction Records

Displaying Menu Items on the POS/Portal App

• Mapping Menu Items from MealSuite Core to the POS/Portal App (via a Food & Beverages Grid)
• Troubleshooting Why a Menu Item is Not Appearing on the POS/Portal App
• Opening a Menu Category in the Touch Admin Software

Displaying Products and Services on the POS/Portal App

• Creating Non-Menu Categories for Products and Services in POS/Portal App
• Adding a Product to the POS (via the POS Manager Module)
• Adding Products to the POS/Portal app (via Touch Admin software)
• How Does a Product get onto the POS Grid?
• Adding Services to the POS (via the Touch Admin Software)
• Building a POS Products and Services Grid

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Managing POS Operators

• Adding/Editing/Deleting POS Operators (via the POS Manager Module)
• Assigning Servers (i.e., POS Operators) to Tables

POS Devices

• Activating a New POS Device (i.e., Workstation)
• POS Self-Service Kiosk

POS Diner Profiles

• POS Diner Profiles
• Enabling Personalized Menus at a POS Location
• Entering Staff Members as Diners in the POS System/Portal App
• Entering Guest Names as Diners in the POS/Portal App
• Working with Diner Charge Accounts
• Working with Department Charge Accounts

POS Service Location

• POS Service Location - Managing Service Appointments
• Configuring Services in the POS (via the POS Manager Module)
• Managing Staff Schedules (via the POS Manager Module)

POS Interfaces & POS API Endpoints

• POS Export and Import Interfaces
• POS API Endpoints